Archive for the ‘Value Adds’ Category

snom Adds Auto-Provisioning for Large VoIP Phone Deployments

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Desktop IP business phone manufacturer snom Technology has developed auto-provisioning profiles for snom 7xx series and 8xx series VoIP endpoints thanks to a partnership with Telinta Inc., which provides cloud-based switching and billing solutions for VoIP service providers. These profiles are intended to support large deployments of snom IP phones without the need for manual Read more >>

BroadConnect Revamps Partner Portal, Quote Tool

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BroadConnect Telecom, which provides hosted VoIP, voice, video, data and IT security solutions, has launched a revamped “toolbox” to support its channel partners. A Quote Tool is a customizable sales solution to accurately price BroadConnect products over the Web without the need for a representative. Partners can also qualify and verify the availability and price structure Read more >>

46% Of Employees Admit To Bypassing Security To Get Their Job Done

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Corporate security requirements are necessary to prevent costly data breaches and keep customer information safe, yet almost half of employees surveyed by Voltage Security said they bypass security regulations in order to get their job done. More disturbingly, 40% admitted that if they were breached no one would notice. The study found that while 85% Read more >>

Westcon Launches BYODShield

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Value-added distributor Westcon Group has launched BYODShield, a subscription-based package aimed at demystifying complexities associated with securing and managing the flood of personal devices in the workplace. Westcon is teaming with BlueCat and Fiberlink to launch the solution. Industry analysts report that the bring-your-own-device (BYOD) trend is becoming the top challenge facing corporate IT as Read more >>

Enghouse Updates Quality Management Suite for Contact Centers

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Enghouse Interactive has announced the availability of version 5.0 of the Enghouse Interactive Quality Management Suite for contact centers, customer service and other business applications. Formerly known as the CallRex Quality Management Suite, the platform has added unified search and reporting, expanded interaction recording and monitoring capabilities, and improved system alerting. Enghouse Interactive has evolved Read more >>