TelePacific Communications is giving users and channel partners for its 1Net Internet-based Virtual Private Network (IP VPN) a tool that provides at-a-glance understanding of their network performance. Network Monitor’s Web-based dashboard gives executives and systems engineers alike an instantly understandable picture of both enterprise-wide and individual interface performance. Top 10 lists break out key performance Read more >>
Posted in Data, News, Value Adds, Voice 
Tags: channel partners, customizable reports, network performance management, telepacific, VPN, web portal 
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Business wireline customers who bundle their voice and data services actually experience increased customer satisfaction and loyalty, according to the J.D. Power 2013 U.S. Business Wireline Satisfaction Study. “Bundling offers businesses the convenience of having a single contact and bill for multiple services, which streamlines and simplifies the company’s day-to-day telecom management,” said Kirk Parsons, Read more >>
Posted in Data, News, Voice Tags: bundling, business communications, customer satisfaction, jd power, wireline satisfaction survey No Comments »
Tech Valley Communications (TVC), a wholesale and retail facilities-based telecommunications service provider operating networks in Upstate New York and Northern New England, has opened its new headquarters office at 41 State Street in Albany, N.Y. TVC provides fiber-optic data, voice, and high-speed Internet services to enterprise, carrier and wholesale customers in Upstate New York and Read more >>
Posted in Data, News, Voice Tags: albany headquarters, CLEC, Colocation, data center, tech valley, wholesale No Comments »
Avaya has taken the wraps off of the Avaya Video Collaboration Solution for IP Office, a video collaboration solution designed specifically for the small and midsize enterprise segment (SME). Because it’s part of the Avaya IP Office unified communications solution for SMEs, Avaya channel partners can offer a common dial plan with Avaya IP Office Read more >>
Posted in News, Value Adds, Voice Tags: avaya, channel partners, collaboration, ip office, SMB, SME, Unified Communications, video telephony, videoconferencing No Comments »
snom technology AG, an HP channel partner, has added HP’s Lync-optimized desktop IP phones to its portfolio. The company’s global network of distributors and resellers can add the HP 4110 and HP 4120 IP phones to their unified communications (UC) portfolios. “As the market for Microsoft Lync expands, businesses require the flexibility to deploy solutions Read more >>
Posted in Data, News, Voice Tags: channel partners, hp, IP phones, lync, resellers, snom, Unified Communications, VoIP No Comments »
