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Wednesday, April 14, 2021

Edgewater, Yealink Offer Up Midmarket UC Solution

Edgewater Networks and Yealink have debuted a unified communications (UC) solution specifically designed to deliver advanced, enterprise-level communication functionality for small-to-medium sized businesses.

The mid-market solution will leverage Edgewater Networks’ cloud-based EdgeView Service Control Center as the central point of management and analytics for all customer premises-based solutions, including Edgewater Networks’ EdgeMarc Intelligent Edges and Yealink’s T4 series IP phones. Proven interoperability between the partners’ platforms will enable zero-touch provisioning and configuration of Yealink’s endpoints at the site location, facilitating quick realization of ROI through lower operational expenses, increased site uptime and decreased customer churn.

Edgewater Networks and Yealink have priced the solution components at the entry level to enable customers to deploy UC and grow their business over time. Subscription pricing is also available to customers seeking to lower their initial IT spend and switch from a CapEx to an OpEx model.

“With less than 20% of SMBs in the US deploying an IP-based communications platform, there is an immediate need for a solution that delivers the advanced features and reliability of our T4 voice products and Edgewater Networks’ proactive monitoring and management capabilities,” said Stone Lu, vice president at Yealink. “Following the certification of our SIP-enabled phones in Edgewater Networks QuickConnect Interoperability Lab, a quick and seamless on-site deployment with optimized voice quality is now a reality for smaller companies.”

Edgewater Networks’ Network Edge Orchestration platform offers  security, active service quality management, analytics and actionable intelligence. Yealink’s IP phones are connected directly to the EdgeMarc Intelligent Edges at the customer site, giving service providers the ability to remotely monitor, configure and troubleshoot all endpoints through the EdgeView Service Control Center. Yealink’s phones meanwhile provide three-way conferencing, support for gigabit networks (T46G/T48G), Bluetooth headset compatibility (T46G/T48G), and programmable DSS keys for customizations.

“Yealink’s forward thinking approach to delivering a quality voice experience to an underserved market with a strong function-to-value proposition is in lock-step with our own strategy,” said Steve Pattison, COO at Edgewater Networks. “With this high-value offering in place, Network Edge Orchestration is no longer a platform reserved for large organizations, but one that allows service providers to take advantage of rapidly growing demand quicker, faster, and with more visibility than ever.”

RELATED: Edgewater Completes Partner Certification with Metaswitch

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