MASS Communications, DJJ Overhaul Long Island Fire Department’s Network

DJJ Technologies and MASS Communications have announced that they are completing a four-site fiber network rollout to support the North Massapequa Fire District’s voice infrastructure. The custom deployment is fully redundant, with the ability to transfer its 911 system to a remote site in the event of a disaster.

The North Massapequa Fire District is an all-volunteer department with over 90 members serving the North Massapequa community in Nassau County, Long Island, New York. Serving a footprint of 6,600 residential homes and 1,500 businesses, the fire district responded to 1,100 emergency calls in 2014.

“The need to upgrade our infrastructure came about after Hurricane Sandy when we lost some of our network capabilities,” said Ralph Raymond, North Massapequa Fire District commissioner, who oversaw the network design effort. “While our 911 system never went down, our backup processes were manual and took a lot of effort. We wanted the new architecture to automatically provide backup with no latency.”

Working in collaboration with the fire district, DJJ Technologies and MASS Comm designed a solution using an existing fiber ring and CAT 3 infrastructure at three of the sites. The solution includes a new centralized voicemail and IP telephony network. A dedicated IP link is being deployed to the fire district’s main location with broadband connectivity to remote sites using dual service providers for redundancy.

DJJ Technologies, an Avaya Platinum Authorized Business Partner for voice, video and data, serves the networking needs of at least 30 fire departments in Long Island.

“We know the model we developed with MASS Comm could be used to support many more fire districts in Nassau and Suffolk counties,“ said Jerry Cummins, senior account executive, DJJ Technologies. “Responsiveness was key – we were able to provide a resilient voice solution with hardware and circuits.“

“We were able to come to the table with a solution that met the fire district’s needs from a redundancy and resiliency standpoint, as well as meeting their budgetary needs,” added David Schwed, generalcounsel and CIO, MASS Communications.

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