TelePacific Deploys Network Performance Monitoring Tool

portal

TelePacific Communications is giving users and channel partners for its 1Net Internet-based Virtual Private Network (IP VPN) a tool that provides at-a-glance understanding of their network performance. Network Monitor’s Web-based dashboard gives executives and systems engineers alike an instantly understandable picture of both enterprise-wide and individual interface performance. Top 10 lists break out key performance Read more >>

ACT Conferencing Brings on Hardware with Polycom

polycom

ACT Conferencing has added Polycom video conferencing hardware into its managed services portfolio. The addition of Polycom endpoints marks the first hardware offering from ACT. “ACT keeps businesses on the leading edge of conferencing services, providing customized, intelligent, easy-to-use technology so that customers and partners can remain focused on their business goals,” said Gary Iles, Read more >>

Vidtel Launches Channel Partner Portal

vidtel

Cloud-based video conferencing provider Vidtel is beefing up its channel partner support profile with the launch of Vidtel Velocity, a go-to-market online support program designed to provide Vidtel’s channel partner community with sales and marketing tools and resources to increase and accelerate sales. Vidtel Velocity includes an online portal with sales, marketing and product management Read more >>

J.D. Power: Bundling Voice and Data Boosts Customer Satisfaction

JD Power

Business wireline customers who bundle their voice and data services actually experience increased customer satisfaction and loyalty, according to the J.D. Power 2013 U.S. Business Wireline Satisfaction Study. “Bundling offers businesses the convenience of having a single contact and bill for multiple services, which streamlines and simplifies the company’s day-to-day telecom management,” said Kirk Parsons, Read more >>

Optelian Named One of Canada’s Fastest-Growing Companies

Canada

Optical networking specialist Optelian has been named one of Canada’s fastest-growing companies on the annual PROFIT 500 list, recently released by PROFIT Magazine. The PROFIT 500 ranking recognizes entrepreneurs and their businesses for their achievements and contributions to Canada. “We are thrilled to be included in the PROFIT 500 ranking,” said Optelian’s CEO David Weymouth. Read more >>