Call center specialist and outsources sales management provider Telecommunications On Demand (TOD) has announced key initiatives to strengthen its employee retention and hiring expansion efforts, most notably an affordable benefits package for its telesales workforce.
The enhanced TOD plan is designed to give employees the option to choose a benefit package that is right for them, their families and their budgets. TOD partnered with Higgins Insurance in Pottsville to design a menu consisting of medical, accident and disability policies that can be chosen as standalone options or combined to create a comprehensive solution for its hourly workforce. Participation has exceeded initial expectations, the company reports, with more than 50 percent of employees taking advantage of one or more policies.
“TOD is committed to offering unique and attractive benefits to our employees,” said Dori Bornstein, director of human resources and corporate development. “We offer extremely competitive compensation programs. We have found that by offering health and wellness benefits to our employees, we are more effectively able to hire and keep the best available resources to fulfill our outsourced sales engagements.”
Bornstein added, “TOD continues to find ways to offer our employees opportunities for career and personal achievement that they can’t readily find elsewhere.”