53 2025 DIRECTORY | CHANNELVISION Granite Channels is at the forefront of our mission to empower sales partners across the U.S. and Canada. With a focus on multi-location enterprises and government entities, Granite delivers innovative solutions, leveraging our managed services platform and network aggregation model. This enables partners to close sales across diverse product offerings while earning competitive, residual compensation. Our approach is rooted in collaboration, transparency and support. Partners gain access to an ecosystem that includes comprehensive training, sales engineering resources, 24/7 customer service and comarketing initiatives, ensuring success at every stage. Whether through cutting-edge solutions like Edgeboot or mission-critical services such as TechExpress and MultiCarrier SIM, Granite Channels exemplifies our dedication to enhancing partner value and driving mutual growth. As we charge into 2025, here is a snapshot of the accomplishments, innovations and initiatives that define Granite Channels moving forward. Growth and Transformation in 2024 Granite experienced significant transformation over the last few years, driven by advancements in mobility, hosted solutions, and managed network services. A standout achievement was the launch of Granite’s Multi-Carrier SIM service, offering enhanced mobility and data performance across the U.S. and Canada. Partners embraced this technology for its ability to deliver seamless connectivity to their customers. Our new Tech HQ emerged as a cornerstone of Granite’s commitment to efficiency and collaboration. This stateof-the-art facility enhances the capabilities of our Network Operations Center (NOC) and provides a collaborative environment for Granite personnel, driving faster resolutions and streamlined services for partners and customers alike. Philanthropy and Community Impact Granite has redefined corporate philanthropy with impactful initiatives that resonate deeply within its communities. The annual Saving by Shaving event exemplifies this commitment, raising over $55 million in its 11-year history to support pediatric research at Boston Children’s Hospital. The 2024 event alone raised $3.5 million, with contributions matched by Granite’s leadership, furthering essential treatments and research for children. Many of our partners join us in this effort; we hope to see you take part this upcoming year. Granite Channels is a committed sponsor for Tech for Change, a nonprofit initiative focused on empowering underprivileged communities through technology. This program has delivered impactful projects, such as building fully equipped computer labs for schools and providing essential tech resources to underserved regions. Brad Dupee, Director National Channel Sales, serves as President with unwavering commitment. Beyond these initiatives, Granite Gives Back, the company’s philanthropic arm, has contributed over $650,000 and 18,500 volunteer hours to community development projects, underscoring Granite’s dedication to making a difference where it operates. Partner-Centric Solutions Granite’s innovation focus shines in tools like the Granite 360 Portal and solutions like Edgeboot and EPIK. These technologies emphasize automation, transparency and partner empowerment. The AI-driven QBRs (Quarterly Business Reviews), launching in 2025, will allow partners to access insights on demand, enhancing decision-making and fostering business growth. We’ve also reinforced the value of commissionable services, including TechExpress, helping partners monetize opportunities while delivering smart solutions to end users. Commitment to Accountability and Collaboration The mantra for Granite Channels in 2025 revolves around accountability. Internally, we have embraced a team-centric approach, ensuring that all Granite capabilities are leveraged effectively to benefit our partners. Externally, we aim to deepen trust and collaboration with partners, fostering mutual wins. We’re not just a vendor; we’re an extension of our partners’ teams. If they succeed, we succeed. Looking Ahead As managed network services grow in demand, Granite Channels is positioned to deliver customer-centric solutions that streamline operations and scale offerings. Through automation and advanced connectivity options, partners can maximize their value proposition and build enduring relationships with their clients. o By Charlie Pagliazzo Driving Innovation and Partner Success into 2025 Charlie Pagliazzo is vice president, Channels at Granite Telecommunications Granite Channels enters 2025 with a clear focus: empowering partners through innovation, transparency and collaboration. Together, we will embrace the evolving technology landscape, driving success for partners and their clients.
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