CV_Fall20_2

Why partner for wholesale managed services? Go To Market Faster Brand As Your Own Access Key Partners Get Training and Support Realize Cost Savings 5 Benefits of a Managed Wholesale Provider 866-541-5000 | blackfootcarrierservices.com In the ever-changing industry landscape, how do you continue to deliver what your customers need? Managed services can help address top priorities for your customers like network security, performance and cost reduction. Contact Blackfoot Carrier Services to learn more. achieving their objectives. When asked for specific ways in which organizations have made changes to deliver results faster, leaders most frequently report increasing productivity through the use of technology, show McKinsey findings. “Faced with the need to roll out technologies that enable people to work remotely, leaders have taken the opportunity to accelerate technology adoption and innovation across their organizations,” said the research firm. This is evidenced by the surge in interest and purchasing of UCaaS during the first several months of office lockdowns. According to analysis of its sales data, Avant Communications saw UCaaS monthly recurring revenue increase 29 percent in the 12-month period beginning April 2019. Already robust growth for sure, but customer interest spiked even further in the March 2020 timeframe at the height of the coronavirus pandemic and the initial shift toward work-from-home environments. IDC, for its part, reported unified communications and collaboration global revenue growth of 25 percent in the second quarter of 2020 and 12.4 percent sequentially. The UC&C market including video conferenc- ing and cloud services saw revenue growth of 47 percent year-over-year and more than 22 percent sequentially. In terms of where UCaaS technol- ogy can help specifically, business leaders frequently cited improving communications to expedite decision- making processes, in part to fill gaps left by a reduction of in-person encounters. In fact, the number one Source: CompTIA Pandemic’s Impact on UCaaS Interest Source: Avant Research & Analytics Thinking about your digital strategy, would you say your company is focused more on: Sourc e: AppDirect Moderate improvement Significant improvement 249% 212% 174% 163% 131% 197% 163% 156% 140% 114% 148% 129% 159% 107% 122% 103% 100% Speed to market Automating sales and delivery processes Working with external partners Company culture Scaling the product Automating sales and delivery processes Launching a new channel Selling through existing channels Buy it from company leaders None of these Regulatory landscape Cryptography 41% 44% 46% 41% 250% 200% 150% 100% NOV 2018 2018 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2020 2020 2020 2020 DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR 86 Surge in customer interest at start of COVID 47% 46% 43% 38% 35% 35% 34% 34% 27% 2% 25 September - October, 2020 | CHANNEL VISION