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“Handling firewall alerts is a 24 x 7 necessity that remains vulnerable to security skills shortages known to stress IT departments even in the best of times,” the report continued. “All of this makes it understandable that another question in the survey shows most respondents rely on SD-WAN service providers to manage security and firewall policy (59 percent) and, secondly, to manage application performance monitoring (58 percent).” Rather than being slowed by lockdowns and halted by recession, digital transformations plans, surveys show, are full steam ahead. Never before have network access and connectivity been more important to day-to-day operations and continued revenue. SD-WAN solutions, quite simply, directly address many of the demands and pain points of supporting remote workforces, including remote connectivity; multi-cloud performance management; network agility; simplify change management; and, most impor- tantly, security across a vast attack surface. Managed solutions also free up IT staff for more pressing matters and alleviate staffing concerns. “It’s a single investment deliver- ing multiple levels of transformative impact,” said Watson. “In 2020, companies in every industry are putting their SD-WAN digital transformation efforts in the fast lane,” Watson continued. “As they do, they’re increasingly turning to best-of-suite solutions that unite a constellation of network, security and cloud communications capabilities into one flexible tool that can collec- tively tackle more of today’s business challenges.” o Percentage of US full-time employees workin (at least 3 days a week) before COVID-19 an Source: The Conference Board, April 2020 How has COVID-19 impacted your during the past 3 months, based Source: Baird, June 2020 Artificial Intelligence Adoption and Investment Rate Trend Source: Computer Economic Less than 10% % Remote workers % 10% to less than 20% 20% to less than 40% 40% or more 0% 10% 20% 30% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Zoom Phone Dialpad GoTo Connect/ Jive Vonage Microsof Greatly Decelerated Slightly Decelerated Neutral Slightly Accelerated Security considerations Your current IT staffing capabilities (level of ongoing support needed) Fexibility of solution (ability to customize with the features you want/need) Available features/functionality Level of visibility and control into the network Complexity of implementation Existing relationship with vendor Importance of Factors in Making SD-WAN Purchase Decisions Source: IDG Very Important Somewhat important Neutral Somewhat unimportant Very unimportant Percent of Organizations Adoption Rate Investment Rate Source; McKinsey & Co. 31 15% 23% 6% 28% 3% 19% 6% 8% 0% 42% 13% 13% 8% 8% 4% 29% 42% 38% 29% 17% 13% 13% 13% 19% 44% 50% 6% 12% 24% 53% 2018 2019 2020 54% 35% 9% 1% 52% 36% 8% 3% 50% 39% 9% 1% 50% 39% 10% 1% 48% 41% 8% 2% 1% 38% 38% 10% 11% 2% 23% 2% 70% 5% 1% 39% 26% 9% 18% 13% 24% 13% 27% 13% 0% www. cdg.ws | 888.234.4443 Innovative BSS/OSS Solutions Since 1970 MBS BDS-I MEDIATION 59 September - October, 2020 | CHANNEL VISION
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