32 CHANNELVISION | FALL 2025 Telecommunications can be complicated and, as an MSP, you generally have to weigh a wide variety of factors when choosing the ideal provider for your clients – and what’s best for one, may not be best for another. This client has a tight communications budget, while that client needs to ensure every single call goes through. One uses basic SMS, another wants to try RCS (and both could use help with compliance). At the same time, you need to be sure you can work with the provider, depend on them to do everything right in a highly regulated and evolving industry and also earn a decent commission. It’s a lot. Commio, a leading cloud voice and text messaging provider, offers smart, reliable telecommunication solutions from a carrier you can trust. Commio’s comprehensive cloud voice and text messaging API platform enables you to deliver rich omnichannel customer conversations. The solutions are easy to implement and scale, so you can deliver more calls and texts and be more competitive. Ensure Calls Go Through Optimized for UCaaS and contact centers, Commio is the only VoIP provider in the market that gives you and your customers total control and transparency over call routing, plus reliable, high-quality, cost-effective communications. Intelligent call routing, with fortyplus layers of voice carrier redundancy, means less worry and more happy customers – plus lower costs. Gain real-time visibility into every call, then take control of routes and carriers to improve call delivery and quality. Prefer flat-rate pricing for simplified budgeting and management? The Commio team is happy to work with you. In addition to multiple carriers, Commio is the only provider to offer not just outbound redundancy but also inbound local and toll-free redundancy. If your customers’ calls are absolutely critical, Commio has you covered. Are your customers concerned about avoiding spam labels and getting their calls actually answered? Commio’s SignatureCalling utilizes CTIA’s new Branded Calling ID for the first end-to-end secure calling solution. After callers are vetted and verified, calls are delivered with their logo and a verification checkmark, enhancing trust. Commio also has high availability phone numbers, with one of the largest local number footprints in the industry. Customers can order one or millions of numbers through the API or user-friendly platform. Commio makes it easy to port existing or provision new local and tollfree numbers quickly. With DID origination, customers reap the benefits of bulk port numbers, customized DIDs, instant new number activation, port-out validation to prevent fraud, detailed call records and more. Optimized Text Messaging Texting has quickly become the preferred way to communicate with mobile subscribers, with 98 percent of recipients opening a text within minutes. There are several types of messaging campaigns commonly used by businesses: • Long code campaigns (aka 10DLC). Perhaps the most prevalent format right now, 10DLC utilizes regular phone numbers and has the advantage of appearing “local” to the recipient. • Toll-free utilizes toll-free phone numbers, extending their brand for national messaging campaigns. • Short codes use an abbreviated five- or six-digit number, compared to regular 10-digit phone numbers. Once approved, short codes provide the best option for customers needing the ability to send high volumes of messages with maximum delivery potential. • Rich communication services (RCS), which is the newest format, represents a quantum leap in functionality, including rich media and the ability to interact with other native functions on a phone, essentially turning messages into applications. Commio’s RCS user interface makes it easy to build RCS messages and preview how they’ll look on both iPhones and Androids. The various campaign types have different ideal use cases and benefits, as well as different sets of rules and governing bodies. It’s critical to use a provider such as Commio that understands how each option works, knows the latest compliance requirements and can work directly with the carriers to get your campaigns quickly approved. Commio is dedicated to empowering our valued channel partners and affiliates with a tailored program designed to align perfectly with your unique business needs. We offer flexible bundling options, highly competitive commissions and streamlined billing to maximize your success. Plus, our expert U.S.-based support team is available 24/7 to provide exceptional assistance to both you and your customers, ensuring a seamless and partner-friendly experience. Commio’s smart, reliable telecom solutions let you deliver more calls and texts for your clients and save money. That’s Commio peace of mind. o Ready to learn more? Visit Commio at CVxEXPO25 booth #5016, or call (919) 890-0000. Voice & Messaging from a Carrier You Can Trust By Scott Navratil Scott Navratil is chief revenue officer for Commio Commio works closely with MSPs to keep customers connected at competitive rates CORE COMMUNICATIONS
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