Plain old telephone service (POTS) replacement has been progressing for more than a decade, with organizations gradually retiring analog lines. Now, it’s reaching a tipping point with carriers no longer required to support copper infrastructure. Companies must modernize quickly or risk losing support for critical systems such as alarms, emergency phones and point-of-sale terminals. As we enter the final phase of this transition, technology advisors have a shrinking window of opportunity to deploy safe, complaint and cost-effective alternatives. Here’s a quick breakdown of what’s driving POTS migration, according to Graeme Scott, vice president of advanced networking and mobility at Telarus. ChannelVision: Is this really the end of the line for POTS? Bring us up to speed. Graeme Scott: As I explain in our latest eBook, “Copper Sunset,” the FCC no longer requires providers to offer or support POTS lines. As such, carriers are using this opportunity to decommission copper infrastructure and prioritize newer alternatives. And it’s happening quickly. In fact, the FCC just voted unanimously to allow carriers to decommission POTS lines with only 30 days notice, meaning change may come quick. CHASING THE COPPER SUNSET Advisors need to prioritize POTS migration and Telarus can help 34 CHANNELVISION | FALL 2025 CORE COMMUNICATIONS
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