FALL 2025 AI & AUTOMATION 8 AI & Telecom 8 Ethical AI 10 Human Assist Still Essential to AI CX By Martin Vilaboy 12 The Four Pillars of Managed AI How MSPs move AI from hype to business value By Michael Gray 16 Across the Gen AI Divide Tips for guiding customers on their AI journey By Martin Vilaboy 24 Raising the Bar for UCaaS Intermedia delivers AI-powered communications for the next era of business collaboration By Gerald Baldino CYBER PATROL 26 Quantum Leap A tech advisor’s guide to quantum computing and cybersecurity By Gerald Baldino CORE COMMUNICATIONS 32 Voice & Messaging from a Carrier You Can Trust Commio works closely with MSPs to keep customers connected at competitive rates By Scott Navratil 34 Chasing the Copper Sunset Advisors need to prioritize POTS migration – and Telarus can help 38 Driving Innovation in Telecom Speedflow powers the future of VoIP and messaging with MediaCore and NexaMSG By Gerald Baldino CHANNEL MANAGEMENT 40 Beyond Transactions Building ‘partnership harmony’ in the AI age By Dennis Frank 42 Engagement Meets Execution How gen AI & agentic AI create a powerful duo to drive channel marketing By Daniel Nissan 45 Winning Together When MSPs, vendors and resellers align, everyone benefits By Gerald Baldino 48 Keep It Moving How competition fuels channel momentum By Glen Nelson 50 Charting the Next Chapter Granite’s 2026 Game Changers By Charlie Pagliazzo MOBILE & WIRELESS 52 Last Mile Level-Up Natural Wireless transforms last mile connectivity with Fixed Wireless Fiber By Gerald Baldino EDGE TO CLOUD 54 Xalyte Technologies: Pioneering the Next Era of Digital Efficiency By Gerald Baldino 6 Editor’s Letter 56 ICYMI 58 Ad index CONTENTS Volume 25 – Issue 5 4 CHANNELVISION | FALL 2025
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