CV_Fall_21_2

FALL 2021 EMERGENT 8 IoT struggles 10 Quantum leap 10 Emergent pull CYBER PATROL 12 Work-from-Home Safe Home Meeting the demand for SaaS-based threat defense and DDI By Scott Jacobs 16 SASE’s Slow Roll Network complexity increasingly requires SASE; the complexity of SASE requires patience By Martin Vilaboy 22 The Remote Rush How COVID-19 has changed telecom security investments By Brady Hicks 26 A Safer Transition Overcoming the challenges of migrating to an MSSP By Mark Romano CORE COMMUNICATIONS 30 Cox completes fiber buy 30 Broadband acceleration 32 American Tower enters channel 32 N.A. DC market 34 Deckless Abandon Digital transformation investments overlooking large chunk of enterprise workforces By Martin Vilaboy 38 Bicom Celebrates 17 Years with New Focus on Connectivity By Brady Hicks 40 Headset Advisor Brings Personalized Touch to the Hands-Free Experience By Brady Hicks AT YOUR SERVICE: XAAS 42 SaaS for the deskless 42 CCaaS adoption up 44 Breaking Down the CCaaS Sale By Peter Radizeski 48 NetCarrier Provides Comprehensive Cloud Solutions for Even the Most Complex Needs By Brady Hicks 50 As-a-Service Company NUSO CEO Bares All in Sitdown By Brady Hicks INTERNATIONAL AGENTS 52 Inteliquent goes global 52 Bandwidth returns to normalcy 54 Real-time translations 55 Eyeballs as a service 56 Cautious Optimism Prevails in IT Channels By Bruce Christian 60 Yeastar Launches Innovations Geared for Digital Workplace By Bruce Christian 62 Telstra Expands Partner Opportunities By Bruce Christian CHANNEL MANAGEMENT 64 The Case for Co-selling By Peter Radizeski 68 Dell Expert Network Offers Free Resources for MSP and IT Consultants By Brady Hicks 69 PlanetOne Revolutionizes Partner Enablement with Sentient Platform By Brady Hicks 70 CDG Employs New Operator Mindset for BSS/OSS Develop- ment Post PRTC Merger By Brady Hicks BUYERS SIDE 72 IT Spending Bounce Back By Bruce Christian 82 NRS Provides Hardware, Software to Help Smaller Stores Succeed By Brady Hicks 6 Editor’s Letter 80 Ad index CONTENTS Volume 20 – Issue 5 4 CHANNEL V ISION | Fall 2021