FaxSIPit Services is a company dedicated entirely to helping clients achieve success with their faxes. This Vancouverbased firm supports whole fax digital transformation without ever compromising the necessary security, compliance or reliability needs of its partners and customers. It does so through its custom collection of innovative, white-labelhosted services. “We’re a true pioneer in fax communications,” noted FaxSIPit chief sales officer, Randy Simmons. “With a robust telephony network [that is] dedicated to fax, we can ensure total scalability, reliability and seamless integration.” To accomplish this, FaxSIPit focuses on a broad collection of solutions – among them dedicated devices and virtual services – that are designed to stabilize and secure information exchange. By adding streamlined features for document management integration, 24x7 monitoring and automatic, intelligent retry, this equates to what Simmons calls “guaranteed, worry free fax delivery.” “FaxSIPit offers all of the features and capabilities needed to help your clients experience efficient, secure and cost conscious communications,” he added. Because it is entirely fax centric – and focused only on supporting partner and client needs in this regard – one of FaxSIPit’s distinguishing characteristics is its dedicated network. Unlike traditional networks that tend to focus on the delivery of voice, SMS and other telecommunications services, FaxSIPit’s network is built entirely to support faxes. “We focus on the delivery and the quality of today’s faxes,” said Simmons. “This ensures that the end user will experience not only an exceptionally high delivery rate, but faxes show up as they are sent.” Boasting what it claims is a 95 to 98 percent delivery success rate, FaxSIPit feels that it is better equipped to assist resellers as they focus on core business, build improved trust with clients and deliver their documents exactly how and when they should be delivered. To accomplish its goal of total scalability, efficiency and security, FaxSIPit makes use of some of the latest technology available, including HTTPS and TLS. “The standard in the industry for transport tends to be T.38,” elaborated Simmons. “We are all fully aware of the issues that surround this particular protocol. Whether you’re talking about protocol jitter, packet loss, time sync or some other complication that tends to result in dropped faxes and/or poor quality, FaxSIPit decided to go a completely different route. HTTPS and TLS give the customer a high-quality, secure and entirely reliable solution. Our team can work with you to help clients improve their overall delivery, get better reporting and, ultimately, stay on budget. The bottom line is that we help our resellers grow their business.” Despite fighting its way through a congested technology sector that is defined by its continual evolution, FaxSIPit sees a lot of value in what it does. “People just don’t realize that fax is still a growing industry, evolving and merging with the UCaaS document management realm and mobility,” said Simmons. “With the advent of SecureFax TLS ATA, paired with a LTE gateway and a mobility company’s SIM, you can use a fax device to send wireless, anywhere that the mobility company has coverage. This translates great for remote operations, construction and other areas where hardwiring can be an issue, or virtual PBX has come into play.” In addition, fax is still considered a legal court admissible document, and due to the method of conversion and transmission it is secure against malware and similar exploits. As faxing continues to grow, this translates to a lot of growth opportunities for resellers. By focusing on the evolution and technology shifts, FaxSIPit sees itself as playing a critical role in providing more secure and reliable document management and transmissions than ever before. “We are enhancing our API and bringing on new carriers,” said Simmons. “FaxSIPit expects to build more integrations for UCaaS platforms in the future and will work to help resellers with our strategic partnerships.” This, the company believes, translates to multiple opportunities for growth on the part of its distributors. o For more information, or to reach the FaxSIPit team, visit www.faxsipit. com/contact. By Brady Hicks FaxSIPit Helps Resellers Embrace the Evolution of Faxing FaxSIPit chief sales officer, Randy Simmons CORE COMMUNICATIONS 58 CHANNELVISION | JANUARY - FEBRUARY 2024
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