Pittsburgh is going through a transformation, with the city evolving from an industrial center into a tech and innovation hub. Today the city supports a diverse mix of AI, healthcare, robotics, software development and research institutions – all of which are driving significant demand for IT and security services. C3 Complete is now uniquely positioned to serve partners and customers in and around Pittsburgh, as a consulting firm providing direct access to a range of supporting technology, telecom and cybersecurity services. Recently in January, C3 extended its partnership with leading data center and IT services provider iM Critical, by announcing a network presence in iM’s new state of the art Pittsburgh computing facility. With this development, C3 partners can leverage iM Critical’s data center facilities to provide fast and resilient IT services to organizations throughout the Greater Pittsburgh region. In addition, iM Critical customers gain immediate access to C3’s suite of services. As of today, local organizations can access multi-carrier internet access, cloud on-ramp, and data center interconnects. In addition, C3’s information security services portfolio is available for penetration testing, risk assessments, incident response, along with CMMC and ISO 27001 readiness, and SOC2 gap analysis. C3’s Virtual Chief Information Security Officer (vCISO) program is available, offering cost-effective security leadership and planning. C3 is working on bringing its full voice and collaboration portfolio to Pittsburgh, and will soon offer managed services, SD-WAN, hybrid cloud services and network development. These services will be available in the coming months. “At this point the building is lit, so our network is already live, and we have customers connected,” said C3 CEO Rick Mancinelli. “Currently we are in the final stages of extending our hybrid cloud platform into Pittsburgh as well – so we’ll be able to offer things like infrastructure, desktop, backup and DR as a service.” C3’s expanded partnership with iM Critical represents a significant milestone for the company and its partners. What started as a small operation in South Florida is quickly accelerating into an international operation with a growing list of partners and customers. In 2024, C3 opened new offices in Orlando, Fla., and Puerto Rico, expanded its security operations and team and made two strategic acquisitions including the information security business unit of Compliance Solutions LLC and TRACI.net. According to Mancinelli, plans are in the works for further expansion in 2025. C3 presently has the biggest pipeline in the history of the company due to surging demand for AI, cybersecurity and connectivity services. “Ultimately, our expansion strategy and new locations will be dictated by our customers’ needs,” Mancinelli said. “C3’s vision is to keep growing nationally and also expand deeper into the Caribbean and Latin America. So we are excited to see how this plays out in 2025 and beyond.” While C3 is rapidly growing, the company remains deeply committed to partner excellence and providing flexible solutions that fill gaps and enhance partner portfolios. C3 can now support companies of all sizes, from small businesses to enterprises. In addition, C3 maintains a GSA IT Schedule 70 for government work and has a Service Provider Identification Number (SPIN) for E-Rate work and providing bandwidth sales to public schools. Partners also benefit from a dedicated team of trained and vetted experts who are passionate about technology. “Everyone that works for us is employed directly and thoroughly vetted for character and ability,” Mancinelli concluded. “We’re not a virtual aggregator of independent workers or anything like that. This is a true team that really looks forward to tackling the biggest and most difficult challenges that partners can bring to us.” o During the next several weeks, C3 will be participating in a series of road shows around Greater Pittsburgh. C3 also will be exhibiting at ITEXPO 25 in Fort Lauderdale. And in November, C3 will return as a Platinum Sponsor of CVxEXPO25 (Nov. 3-5 in Glendale, Ariz). C3 Complete Advances into Pittsburgh C3’s network and services are now available in Pittsburgh following an expanded partnership with iM Critical By Gerald Baldino EDGE TO CLOUD 42 CHANNELVISION | JANUARY - FEBRUARY 2025
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