JULY - AUGUST 2022 EMERGENT 8 Simplifying the Edge AIOps improve customer and partner experience By Jon Howes CYBER PATROL 14 Partner ASM 14 Pax8 adds Nord 14 SMB security tipping point 16 Understanding XDR Your customers’ need for extended detection response By Brady Hicks VIRTUAL REALITIES 22 Hitting the Target Narrowing the view to the three types of SD-WAN architecture By Martin Vilaboy CHANNEL MANAGEMENT 30 Vital Functions of a Partner Portal By Gary Sabin 34 Where have all the cowboys gone? Considering the future of the channel By Peter Radizeski BUYERS SIDE 42 Effective IT Asset Discovery Critical for MSPs By Steve Cochran 44 Driving Digital Transformation Success in the Midmarket Prioritize business objectives, not shiny new tech objects By Paul Kozak MOBILE & WIRELESS 46 Volt CEO Offers Partners Advice on 5G By Bruce Christian 48 A Bridge too Far? WISPs wonder if BEAD will bridge the digital divide By Bruce Christian INTERNATIONAL AGENTS 52 Channel Activity Shakes Up Channel Focused on Americas By Bruce Christian CORE COMMUNICATIONS 56 Look Who’s Talking Conversation intelligence leading to success in today’s call center By Bruce Christian 60 Profitec Streamlines Telecom Billing for Provider and Customer By Brady Hicks 62 What’s New in Bicom Systems Version 6.6 64 Discover More Capabilities with New VTech/Snom Products 6 Editor’s Letter 66 ICYMI 70 3 Questions with Bicom Systems 70 Ad index CONTENTS Volume 21 – Issue 4 4 CHANNELV ISION | JULY - AUGUST 2022 Scan to Register for
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