CV_JulAug_22

ChannelVision: We heard PBXware and gloCOM Version 6.6 are coming in August. What can Bicom Systems partners expect to see? You heard right! As this article is being published, our Beta Testers are wrapping up their review of V6.6, and we are preparing for a full release on August 2, 2022. The release includes many exciting new features in PBXware, gloCOM, gloCOM GO, Contact Center, and Meeting. A few noteworthy features to look out for: • STIR/SHAKEN • Extension statistics • Voice messages via Chat • Support for up to 100 video participants • Predictive dialer on gloCOM GO application • Feature flagging (toggling ON\OFF of all chat features from PBXware) • Chat admin transfer and chat message info (delivered/seen by users) • Yealink headset support • New SMS provider: VoIP Innovations CV: Has Bicom Systems released an in-house STIR/SHAKEN solution? Yes! Bicom Systems implemented STIR/SHAKEN in the PBXware V6.6 release. Our partners must still get their SS certificates, but PBXware can handle incoming and outgoing call verification. The reasoning for developing our own caller ID authentication framework is twofold. We do not want our partners’ data to route through third-party service providers’ networks, nor do we want them to pay expensive subscription fees for STIR/SHAKEN extensions. Creating this solution will be a huge advantage for our partners to offer their customers. CV: What is next for Bicom Systems? In addition to product releases, the Bicom Systems family is in full swing working toward our socially responsible initiatives. Our offices work with organizations through community volunteering, environmentally conscious investments and charitable giving campaigns. To name a few, our teams have been planting trees, cleaning up local communities and raising money for children in need. Follow our journey on social media to stay connected with our #Bicomers as we continue operating under our core values. Looking forward to upcoming products, gloCOM V6.7 will have the @ mention feature for both desktop and mobile applications. We also plan to make Meeting part of gloCOM GO. Stay tuned for this release. www.bicomsystems.com Three Questions with 70 CHANNELV ISION | JULY - AUGUST 2022 FREE SUBSCRIPTIONS - Subscriptions to ChannelVision magazine are free to executives working for telecommunications service providers. Simply go to channelvisionmagazine.com and click on the subscribe link. Fill out the form completely and you will start receiving the magazine within six weeks. ADDRESS CHANGES, RENEWALS and CANCELLATIONS - Go to channelvisionmag.com and click on the subscribe link. For address changes and renewals, simply fill out the form, submit it and your subscription will automatically be renewed with your most current information. To cancel your subscription, go to the “Cancellations” header, click “here” and follow the instructions. CORRESPONDENCE - Send letters to the editor via email to Martin Vilaboy at martin@bekabusinessmedia.com. All other correspondence should be directed to Martin Vilaboy at 10115 E Bell Road, Suite 107 - #517 Scottsdale, Arizona 85260. PRESS RELEASES - ChannelVision magazine welcomes press releases and any other information relating to the sale, marketing and distribution of communications services. Releases should be emailed to Martin Vilaboy at martin@bekabusinessmedia.com. REPRINTS - For high-quality article reprints, minimum of 100 quantity, please contact the publisher at 480-503-0770. ADVERTISING - For a media kit or information about advertising, contact Group Publisher Berge Kaprelian at 480-503-0770, berge@bekabusinessmedia.com. Ad Index Communication AireSpring (www.airespring.com) 11 Aircall (www.aircall.io) 13, 59 AireSpring (www.airespring.com) 11 Alliance of Channel Women (www.allianceofchannelwomen.org.) 63 Apption (www.apption.io) 51 Astound Wholesale (www.astound.com/business/wholesale) 7 Avant (goavant.com.net/SFS22) 33 Bicom Systems (www.bicomsystems.com) 9 Blackfoot (www.blackfoot.com/carrier) 45 BullsEye Telecom (www.bullseyetelecom.com) 29 C3 Complete (www.c3cloud.com) 71 Calltower (www.calltower.com) 21 CDG (www.cdg.ws) 67 Console Connect by PCCW Global (www.consoleconnect.com) 2 CVx (www.cvxexpo.com) 40-41 Easton Telecom Services (www.eastontelecom.com) 31 EnTelegent Solutions (www.entelegent.com) 35 Ericsson (wo-par tner@ericsson.com) 3 First Light (www.firstlight.net/channel-program) 25 FirstComm (www.firstcomm.com) 19 Fusion Connect (www.fusionconnect.com) 27 GoldSky Security (goldskysecurity.com) 61 Granite Telecommunications (www.granitenet.com) 37 INCOMPAS (www.show.incompas.org) 65 IntelePeer (www.intelepeer.com/par tners) 43 NetCarrier (www.netcarrier.com) 39 NHC (nhcgrp.com) Back cover North American Bancard (www.nynab.com) 53 Profitec (www.profitecinc.com) 47 PTC Academy (ptc.org/academy) 55 Snom (snomamerica.com) 23 Spectrum (par tners.spectrum.com) 17 Telesystem (www.telesystem.com) 5 WISPAPALOOZA (www.wispa.org) 69 Xcitium (xcitium.com/par tners) 15 Disclaimer: This index is provided as a free service to our advertisers. Every effort is made for accuracy, but we cannot be held liable for any errors or omissions.

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