No longer are the days when business IT and network services primarily are used to execute a task or provide a certain intended capability. (You need two people on opposite sides of the planet to talk? Here you go. Need an engine to process online orders? How about this? Need to save money on this? We got tech for that.) Even optimization of existing systems is no longer enough on its own. Today, business technology stacks, as well as the CIOs and IT leaders that manage them, are being asked to do a whole lot more for the business. One even could argue that it’s an unfair amount. Quite literally, CIOs and their staffs are being asked to “transform” organizations and their operations. Pandemic shutdowns and the resulting remote revolution officially kick-started the era of digital transformation, and CIOs are sitting on the hot seat. “Technology is no longer just an enabler. It’s now a strategic business function,” said Salman Ali, CIO, McDonald’s Germany, in an Info-Tech Research Group briefing. THE CIO HOT SEAT By Martin Vilaboy Why IT leaders need trusted advisors more than ever BUYERS SIDE 12 CHANNELVISION | JULY - AUGUST 2023
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