2. Conversational AI Although they’re also built on NLP, conversational AI programs stand on their own. In simple terms, conversational AI refers to platforms that can chat and interact with users. That said, their capabilities stretch far beyond simple backand-forth communication. For example, voice-based virtual assistants can be used to streamline meeting management. Users can simply speak to their endpoints and apps to kickstart a meeting, turn on their camera, capture important items and control the experience from start to finish. Chatbots can also be asked to schedule follow-up meetings with attendees, assign action items, send automated reminders, and more. 3. Computer Vision (CV) According to Aragon Research, computer vision will have the biggest impact on intelligent Source: Enterprise Management Associates (EMA) Biggest challenges to using the internet for primary WAN connectivity Artificial intelligence (AI) market size worldwide in 2021 with forecast until 2030 (in million U.S. dollars) Source: Next Move Strategy Consulting; Statista 250,000 500,000 750,000 1,000,000 1,250,000 1,500,000 1,750,000 2,000,000 2,250,000 0 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 Security risk Complexity of managing multiple ISP relationships (procuring, managing connectivity Lack of effective monitoring/visibility Overall application performance Instability across multipe internet service providers Skills gaps Inconsistent global performance across geographies (i.e., middle mile) Hardware complexity Lack of traditional service-level agreements None - we perceive no significant challenges 25.9% 19.2% 18.5% 17.3% 17.3% 16.3% 14.7% 13.1% 6.1% 52 CHANNELVISION | JULY - AUGUST 2023 PLATINUM SPONSORS
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