Communication remains a major challenge in the restaurant industry. “App overload” is becoming an issue, with workers spending an increasing amount of time in front of mobile screens instead of serving customers. Plus, many restaurants rely on outdated and inefficient phone systems with limited functionality and poor voice quality. As a result, there’s growing demand for wireless Digital Enhanced Cordless Telecommunications (DECT) phones in the restaurant industry. And Snom is helping partners transform voice communication with its M500 Series DECT phones, which provide highquality voice service along with a professional, distraction-free user experience. Key Considerations for Choosing Restaurant Phone Systems Picking a restaurant phone system can be more nuanced than choosing one for a traditional office. This is because restaurants tend to have higher background noise levels, different environmental conditions and more mobile workers. Some things to keep in mind when selecting a restaurant phone system include: 1. Affordability: Most restaurants operate on tight profit margins, due to rising costs, so restaurants require phone systems that come with affordable pricing and flexible multi-year warranties. 2. Ease of use: Restaurant workers are typically on-the-go and multitasking. Staff members need intuitive cordless handsets with single button hold and resume functions. Phones should also make it easy to identify incoming calls and on-hold customers. 3. Flexibility: Restaurants now use a variety of platforms for processes such as ordering, reserving tables and managing vendors. A restaurant phone system must therefore coexist with different platforms to avoid complications. 4. Durability: Phone systems must be durable enough to handle spills, falls, hot surfaces and food residue. And when products do inevitably break, restaurants need quick access to support. 5. Noise suppression: The noise level of a busy restaurant can climb to around 80 dBA or higher during peak times. It helps to have audio quality that’s fine-tuned for voice clarity and background noise reduction. 6. Design: Image matters in the restaurant industry. Owners prefer to use devices that are sleek and modern, with compact features and minimal wires. Product Overview: Snom M500 DECT for Restaurants The M500 DECT is a wireless phone system purpose-built for busy restaurants and retail environments. It seamlessly integrates with multiple platforms and comes with zero touch, cable-free provisioning for rapid deployments. The Snom M500 consists of three products: • M58 DECT Desk Phone has a large 5” color LCD display and 24 selflabeling programmable keys (including eight physical). This device also contains Bluetooth, fine-tuned audio quality, background noise reduction and simplified paging. • M500 Pro DECT Multicell Base Station, which can be configured in single base or dual base mode to increase coverage, supporting up to 16 handsets or desk sets and up to 8 concurrent calls per base. • M55 Handset, with a 2.4” color LCD display and six backlit dual-color LED programmable keys. The M55 comes with Bluetooth connectivity, optimized voice clarity and background noise reduction, and a paging feature for sending intercom messages. Snom M500 DECT Features The M500 leverages DECT technology for enhanced call range and optimized quality between headsets and base stations. This allows users to enjoy reliable calls with a range of up to 2,500 square feet per base, for maximum mobility. DECT systems are easier to configure, less susceptible to interference and more affordable compared to WiFi VoIP. They also allow for greater load and network capacity, enhanced security, stronger performance metrics and lower total cost of ownership due to simplified configuration and minimal maintenance requirements. Plus, M500 devices have a highquality design that will look presentable in any restaurant environment. Additional features include: • Key system emulation simplifies call handling, enabling restaurant workers to easily toggle between multiple calls while freeing staff to focus on customer needs. • Antibacterial plastic for reducing the spread of germs and complying with local health standards. • Multicast paging for broadcasting messages to the entire team. • Cable-free installation through simple, DECT wireless installation. The M500 eliminates complex, time-consuming deployments and minimizes truck rolls. ª Local manufacturing and support backed by Snom’s local team of trained, knowledgeable technicians, sales engineers and marketers Snom is now offering a special Try N’ Buy promotion. For a limited time, channel partners can sample the M500 before buying and experience its transformative benefits. To get started, email infoUSA@ snom.com with the subject TryNBuy. A Sizzling Hot Deal for Restaurants Snom’s M500 DECT Series 62 CHANNELVISION | JULY - AUGUST 2024
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