CV: What is one thing channel partners should know about your company? JW: At Fusion Connect, we not only pride ourselves on our product excellence and industry-leading service guarantees but also on protecting the hard-earned reputation of our channel partners. Our commitment to partners goes beyond business; it’s about ensuring their continued trust and success in the marketplace. CV: What do you consider your primary differentiation point from your nearest competitors? JW: We have a few “superpowers” that set us apart from competitors. First, we are uniquely certified as a Microsoft Operator Connect provider – not just once, but twice. Additionally, we offer unmatched service guarantees. Finally, we are a true cloud solution provider (CSP) and not just a reseller. We sell and fully support Microsoft services with onshore support and dedicated lines for Teams customers seeking assistance. CV: What is one challenge or issue faced by your customers that your company addresses, and how do you do it? JW: Our customers are not expected to be experts in communications technology. It’s unrealistic for businesses to maintain in-house expertise across all areas of communication. That’s where we come in. At Fusion Connect, we are the experts. We work closely with our partner community to educate, train and support them, ensuring they can provide the most effective and cost-efficient solutions for our customers. We handle the complexities of communications so that our customers don’t have to. Three Questions with Answers provided by Fusion Connect VP of global channel sales Jeff Winnett. 66 CHANNELVISION | JULY - AUGUST 2024 FREE SUBSCRIPTIONS - Subscriptions to ChannelVision magazine are free to executives working for telecommunications service providers. Simply go to channelvisionmagazine.com and click on the subscribe link. Fill out the form completely and you will start receiving the magazine within six weeks. ADDRESS CHANGES, RENEWALS and CANCELLATIONS - Go to channelvisionmag.com and click on the subscribe link. For address changes and renewals, simply fill out the form, submit it and your subscription will automatically be renewed with your most current information. To cancel your subscription, go to the “Cancellations” header, click “here” and follow the instructions. CORRESPONDENCE - Send letters to the editor via email to Martin Vilaboy at martin@bekabusinessmedia.com. All other correspondence should be directed to Martin Vilaboy at 10115 E Bell Road, Suite 107 - #517 Scottsdale, Arizona 85260. PRESS RELEASES - ChannelVision magazine welcomes press releases and any other information relating to the sale, marketing and distribution of communications services. Releases should be emailed to Martin Vilaboy at martin@bekabusinessmedia.com. REPRINTS - For high-quality article reprints, minimum of 100 quantity, please contact the publisher at 480-503-0770. ADVERTISING - For a media kit or information about advertising, contact Group Publisher Berge Kaprelian at 480-503-0770, berge@bekabusinessmedia.com. Ad Index Communication AireSpring (www.airespring.com) 11 Alliance of Channel Women (allianceofchannelwomen.com) 55 Astound Wholesale (www.astound.com/business/wholesale) 25 C3 Complete (www.c3cloud.com) 67 CELLSMART (cellsmart.io) 15 Channel Partners (channelpartnersconference.com) 61 Corero (www.corero.com) 27 CVxEXPO (www.cvxexpo.com) 34-35 Easton Telecom Services (www.eastontelecom.com) 21 EnTelegent Solutions (www.entelegent.com) 3 FaxSIPit (www.faxsipit.com) 65 FirstComm (www.firstcomm.com) 17 INCOMPAS (www.show.incompas.org) 47 Intermedia (www.intermedia.com) 2 MSPAA (www.tebo-denver.com) 43 NHC (nhcgrp.com) Back cover PTC (ptc.org/join) 49 QuestBlue (questblue.com) 19 Snom (snomamerica.com) 9 SolEx (www.solexp.com) 33 Spectrum (partners.spectrum.com) 13 Telarus (www.telarus.com) 29 Telesystem (www.telesystem.com) 5 Windstream Enterprise (www.windstreamenterprise.com) 7 WISPAPALOOZA (www.wispa.org) 57 Yeastar (www.yeastar.com) 31 Disclaimer: This index is provided as a free service to our advertisers. Every effort is made for accuracy, but we cannot be held liable for any errors or omissions.
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