By Brady Hicks We all know today’s software as a service (SaaS) on-demand model. The concept is to offer access to a specific facet or collection of services at a pay-per-use rate. On-demand SaaS can take many different forms, and frequently includes security coverage to address the modern cybercriminal’s increasing sophistication. Enter SaaS security monitoring. Per data published by Okta, SaaS application use at the organizational level has grown by 24 percent since 2016. SaaS security monitoring – also called security information monitoring (SIM) or security event monitoring (SEM) – automatically collects and reviews data, searching for flags that can bring the company down. Suspicious behavior can include unwanted network changes, holes or outright malicious activity. The identifying data is then presented to the asset’s holder, alongside further information and next-step remediation. Al l of this is done with minimal end-user involvement. For businesses, SEM offers a resource against internal and external threats, running continuously “as a service” in the background. Behind the scenes, the dedicated managed services provider (MSP) handles upkeep and management as the threat landscape evolves. In choosing an MSP partner, there are many considerations: What are the inherent risks? What is at stake? Is there a high level of threat exposure? What is the service’s cost? How can the organization’s need be balanced against this price? No doubt, today’s organization craves inclusiveness. According to recent data published by IT management solution provider Kaseya, 65 percent of respondents list remote monitoring and management as “very important” or “critical” to business success. And these needs have a huge impact on the MSP bottom line. Per Kaseya, most providers charge an average per-client, per-month contract MSPs show theirs regarding SaaS security monitoring EVERYBODY’S GOT A PRICE CYBER PATROL 22 CHANNELV ISION | MARCH - APRIL 2022
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