64 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION ULTATEL ULTATEL launched its Ignite product, A full-featured UC product designed and priced specifically to work for small businesses at $9.95/ user/monthly. Ignite includes Unlimited Everything (unlimited calling, texts, messages, video, meetings) and advanced call routing features like auto-attendant and ring groups. VitalPBX LLC VitalPBX is a Unified Communications PBX System that provides all the features you look for in a PBX, including audio/video calls capacity, call recording, encryption, messaging, call queues, agents, and more. Additionally, VitalPBX has an add-on modules for a broader feature set. This includes modules like rebranding, queues callback, OpenVPN, Geo-Firewall. As well as Add-On applications like our Sonata Suite, its Call Center/Enterprise Applications for Call Recording reports, Call Accounting, Queues/Agent Statistic reports, and a real-time call monitoring Switchboard. It also has VitXi, the VitalPBX browser-based softphone solution. Vertical Markets and Deployments Unified Office Unified Office is an innovative managed services provider extending its patented Highest Quality Routing (HQRPTM) platform into the Smart Cities market segment. Smart cities require “smart” networks and “smart” services that provide lossless, reliable and deterministic communications services for humans and machines. This “always available communications platform” is key to providing critical services that residents and businesses within smart cities rely on ranging from essential voice communications services to IoT systems that keep them running smoothly. Video Conferencing Broadvoice In response to hybrid workers’ growing demand for streamlined communications and collaboration tools, Broadvoice introduced its next-generation b-hive Communicator to give workers a single app for calling, video, text, collaboration, voicemail and fax. This version, launched in 2021 features enhanced video collaboration capabilities as part of the reimagined user experience interface. b-hive Communicator is part of the b-hive Unified Communications-as-a-Service (UCaaS) platform, which combines cloud PBX, UC and collaboration features with virtual call center. Wi-Fi and Fixed Wireless Plume Plume’s comprehensive cloud- and AI- driven SaaS Experience Management Platform includes the HomePass Smart Home Services bundle designed to improve Wi-Fi coverage, speed and reliability within the home and to enhance connected device security and provide subscribers with a personalized and superior smart home experience. Plume’s adaptive Wi-Fi service self-optimizes daily and assesses real-time device and application usage to prioritize bandwidth where and when it is needed most. Telesystem Telesystem’s Managed Wi-Fi solution offers customers and guests the fast, open Wi-Fi access they expect – along with the private wireless access that companies need to run their business securely and efficiently. Telesystem designs, configures, installs, monitors and manages the secure wireless network freeing businesses from the burden and cost of setting up and managing a wireless network on their own. Advanced Analytics give businesses access to see who connects, when they connect and how they navigate through their environment. Service Provider Technology SERVICE PROVIDER TECHNOLOGY Analytics, AI and Machine Learning Commio Commio offers thinQ Voice to hundreds of SaaS platforms, enterprises, and providers. Launched in September 2021, Commio delivers secure, industry-first voice solutions. thinQ Voice makes it easy to see beyond the API to control every aspect of voice calling. Back Office and OSS Innovation Intraway Intraway’s Symphonica, is a no-code, cloud-native, telco-grade orchestration and service activation platform for the automation of the entire services lifecycle across multiple networks and technology domains. Symphonica allows you to integrate your BSS to any network access technology with a few clicks, and easily design custom automated provisioning workflows with no coding required. Symphonica is a multi-tenant, software-as-as-service (SaaS) offering that runs on AWS cloud.
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