For More Information, Contact Your Fusion Connect Channel Manager Industry’s Best and Most Comprehensive Service Guarantee Customer Satisfaction Fusion Connect Service Guarantee INSTALLATION GUARANTEE Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service. 100% UPTIME GUARANTEE A 100% uptime guarantee for customers who purchase both UCaaS and SDWAN, or Fusion Connect provides a credit. RATE LOCK GUARANTEE of the customer’s contract. FUTURE-PROOF TECHNOLOGY GUARANTEE Ongoing upgrades to the next generation of UCaaS and SDWAN technology will be implemented at no additional cost. CUSTOMER SATISFACTION GUARANTEE Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty. ©2022Fusion Connect, Inc. All rights reserved.
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