2025 VISIONARY SPOTLIGHT AWARDS | CHANNELVISION 59 International Deployment AireSpring AireSpring promotes network integration, security, regulatory compliance and performance. Its expert team and AIreCONTROL AI-powered ITSM platform provide personalized customer service to help organizations stay securely connected. Taking into account unique enterprise needs, it customizes solutions to extend global internet connectivity with last-mile circuit procurement. Its network includes hundreds of suppliers in 190 countries, plus capabilities for sourcing, implementing and supporting enterprise locations. With third-party internet monitoring, 24x7x365 troubleshooting and resolution (via AIreALERT) and the ability to implement global SD-WAN across 23 global private network POPs, global enterprise organizations remain better connected. ITSM AireSpring AireSpring’s AIreCONTROL AI-powered ITSM platform breaks ground in streamlining multi-location enterprise IT operations, providing 360-degree visibility and control over processes, devices, circuits and data points from a single pane-of-glass. AIreCONTROL pulls insight and analytics, managing site performance and health. It seamlessly integrates existing tools and systems while acting as a hub for accessing critical information such as circuit IDs, contract details and IP addresses. AIreCONTROL supports network monitoring, SDWAN inventory tracking, firewalls, routers, IP blocks and incident management, including automated ticket creation and escalation to 200+ global carriers. The platform integrates with AireSpring’s AIrePOD service and support model. Granite Telecommunications Granite360 applies ITSM principles to unify field services, network operations and telecom service delivery. Organizations gain realtime visibility, automation and cross-function control to streamline issue resolution, SLA performance, service requests and user/IT team experience. There’s TechExpress, which streamlines field technician service request/management by connecting users to Granite’s network of 50,000+ technicians while integrating into IT workflows. Plus, NOCExpress’ customizable dashboard monitors service tickets and network health, while the AccessExpress carrier-neutral solution helps compare, customize and order network services from a centralized portal. Granite360 transforms complexity into clarity, converting telecom operations into a true strategic asset. Managed Services Cynomi Cynomi's vCISO platform offers a managed service to help MSSPs, MSPs and consultancies offer structured cybersecurity services at scale. It provides proactive cyber resilience, integrating its proprietary AI algorithms with CISO-level functionality. The platform streamlines vCISO work while automating manual, time-consuming tasks. Providers leverage Cynomi's AI and automation based on extensive global security knowledge and know-how to offer CISO-level proactive cyber resilience, without having to grow or replace the current team. This allows them to improve with time, access reports and reduce task time-to-completion. While some platforms focus on compliance or security, Cynomi integrates the two. Granite Telecommunications Granite Managed Network Services enhances Starlink’s LEO satellite internet by combining it with edgebootPro and network management. It delivers reliability and resiliency for enterprise connectivity. An authorized Starlink reseller, Granite provides highspeed, low-latency satellite internet to multi-location businesses in the U.S. and Canada, to maintain connectivity in remote and underserved areas. Differentiators include its managed PDU, which uses AI to monitor network health and resolve issues, seamless Starlink integration and flexible deployment. Granite’s Starlink + edgebootPro solution sets a new standard for managed connectivity. Panasonic Connect North America Panasonic Connect’s Professional Services suite gives customers a one-stop source for hardware deployment, installation and maintenance, backed by its team of experienced professionals, service depot and repair center. The suite represents comprehensive CX and best-in-class service. With its team ready to respond to customer requests, Panasonic Connect’s suite embraces a customercentric approach, backed by superior quality and reliability. Customers can enhance productivity, reduce downtime and alleviate market pressures. Panasonic Connect’s Professional Services suite keeps teams equipped, productive and connected, managing projects from planning to completion with support at every step.
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