Collaboration (or collaborative) security is an area of coverage for protecting the modern communications platform. This genre has come more into focus during the past year, given the rapid proliferation of remote work solutions, the rise in prominence of popular unified communications (UC) software and services and reliance on VoIP over the traditional terrestrial line. At a time when more people are working remotely, collaborating with one another over voice and video streams and sharing and exchanging sensitive data over those same channels, the need for some degree of lockdown has never been higher. “Let’s face it: hackers are getting smarter,” noted Shawn Nace, a sales engineer with Telesystem, a company that offers a security with hosted VoIP option for protecting critical transmissions. “The scope of attacks is growing day by day. All kinds of attacks. It has never been more important to have a security posture.” As a result, answering questions such as, “How will I protect end-user IP (intellectual property)?” are an absolute necessity. “Attackers prey on end-user sensibilities,” continued Nace. “That’s why it has never been more important to have a set of best practice tools in place.” But with the constant threat of outside forces slowly infiltrating an organization’s correspondences, siphoning data and even maliciously manipulating digital communications, one should never underestimate collaboration security’s value. “Collaboration security is security, just the same as you would look at network security,” said AvePoint global director of partner experience, Sam Valme. AvePoint’s cloud-based, on-premises and hybrid security products seek to extend reliability and By Brady Hicks ANOPENAND SHUT CASE The Promises and Pitfalls of Collaboration Security 24 THE CHANNEL MANAGER’S PLAYBOOK
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