mobile employees vary significantly across different organizations. Traditional, monolithic legacy solutions often fall short in providing the necessary flexibility and features to accommodate the full spectrum of user needs, argue executives at remote desktop access platform provider Leostream Corp. “This limitation can lead organizations to adapt their practices to fit the constraints of these tools, rather than leveraging the right technology for their workforce mobility objectives,” they continued. Indeed, the tools used by mobile workforces must enable collaboration with colleagues potentially anywhere and must be able to do it while still ensuring the security of corporate data and resources. And with the shake-up in the market due to the Broadcom acquisition of VMware, Leostream sees it as an appropriate time for organizations to re-examine the systems and processes put in place to support workforce mobility and build a better path forward. To help channel partners lead their customers down a productive path, the company offers these five strategies. Inventory devices & corporate resources – Maintain a definitive list of the device types (e.g., Windows laptops, macOS devices, Android, etc.) in order to design a workforce mobility solution that provides access to every user at any time, by supporting the devices they are most likely to have with them at any moment. Likewise, companies should compile a related list of corporate resources that the mobile workforce requires access to in order to perform their work. The types of applications, running on different operating systems and manipulating different data sets, have a profound impact on the design of a workforce mobility solution and the technologies used to optimize it. Solutions, such as VMware Horizon, lack support for connecting users to macOS resources, for example. Define a cloud strategy – Look for ways to optimize the workforce mobility environment by leveraging the cloud. Taking a hybrid cloud approach to workforce mobility brings benefits both to user performance and cost optimization. The public cloud provides global computing resources that can improve the end-user experience for a mobile workforce by lowering the latency of their connection. Public clouds also provide redundancy and capacity on-demand, making them more efficient and cost-effective ways to build disaster recovery and business continuity solutions in support of workforce mobility. Consider application performance – Ensure adequate application performance by considering the system on which the application runs (for example, what instance type will be leveraged in a public cloud), the technology used to connect the user to that application (the display protocol incorporated into the environment), and the solution users leverage for remote access. Look for security gateways that replace legacy VPN solutions in order to optimize performance. Encourage collaboration – Support collaboration for a mobile workforce by leveraging a display protocol that includes session shadowing capabilities and a remote access tool that simplifies the process of connecting to collaborative sessions. Features such as these allow teams that are spread across the globe to interact as if they were in the same room. Find a tool that simplifies IT – Simplify IT tasks related to managing a mobile workforce, often by an IT staff that may be mobile itself. Look for a mobile workforce or remote access solution that can manage all of the client devices, remote resources and on-premises and cloud technologies from a single paneof-glass, and that provides features that simplify Day 2 IT tasks. “As we navigate the evolving landscape of workforce mobility, it’s crucial that organizations choose solutions that not only support but also enhance the productivity and collaboration of their remote teams,” said Karen Gondoly, CEO of Leostream. “We recognize that traditional, one-size-fitsall approaches are no longer sufficient. Our focus is on delivering flexible, secure and efficient solutions tailored to equip businesses with the right tools for their remote operations.” o Source: Flex Index Companies Offering Work Location Flexibility Over Time 70% 60% 50% 40% 30% 20% 10% 0% Q1 ’23 Q2 ’23 Q3 ’23 Q4 ’23 Q1 ’24 51% 58% 61% 62% 65% 35% 38% 39% 42% 49% Offer Work Location Flexibility % of US Companies Full Time In Office 8 THE CHANNEL MANAGER’S PLAYBOOK
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