SEPTEMBER - OCTOBER 2023 EMERGENT 8 AI accelerates 8 Automation across the enterprise 10 Generative drawbacks 12 Automatic Upgrade The problem-solving power of automation for channel partners By Scott Frew CYBER PATROL 16 IoT device protection 16 SIEM partner program 18 SIM-based SASE 18 Most and least attacked 20 Smarter Access What if biometrics were the foolproof solution for infrastructure protection? By Céline Littré 24 Matters of Policy What SMBs need to know about cyber-insurance By Raffaele Mautone MOBILE & WIRELESS 28 ConectUS Riding High-Profile Partnerships to Future Success By Brady Hicks 30 IoT Touches Everything The channel will play a pivotal role in rollout of IoT platforms By Martin Vilaboy CHANNEL MANAGEMENT 40 Channel dominates IT spending 42 AI chatbot for the channel 42 Channel vet joins AireSpring 44 Why Your Salespeople Can’t Sell By Peter Radizeski 46 EnTelegent Solutions: The Ultimate Technology Partner By Brady Hicks 48 Snom Names Channel VP, Announces Zoom Phone Certification for M500 DECT XAAS: AT YOUR SERVICE 50 Why UCaaS Has Stalled By Peter Radizeski 52 An Edge for SMEs Infiflex helps smaller organizations bridge the technology gap By Brady Hicks CORE COMMUNICATIONS 54 DC market hits record 54 EarthLink Acquires One Ring 55 Video conferencing stays hot 56 Partner portfolio rebuild 57 Support Comes First at First Comm By Brady Hicks 58 Nova IX & South Africa Partners Empower Communications with Bicom Systems 60 Snom Hardware Helps Bridge the Next Generation of Office Communications 62 STIR/SHAKEN Shake Up? Call mislabeling leads to calls for updates to FCC mandate By Bruce Christian 6 Editor’s Letter 66 Ad index CONTENTS Volume 22 – Issue 5 4 CHANNELVISION | SEPTEMBER - OCTOBER 2023
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