EnTelegent Solutions does the little things to help itself stand out every day. The company – which provides single-source business solutions for managed, network and lifecycle management services – targets U.S. and international clients that run out of multiple locations. The company has the capabilities to become what it believes is the ultimate technology partner. This includes so much more than mere products and services. It’s about unparalleled flexibility. Whether an organization is in need of a comprehensive full stack, white label or standalone solution, EnTelegent has tiered support to match an organizational need. “We work to help partners and MSPs become a solution provider and trusted advisor for their clients,” said Mark Sondergaard, EnTelegent’s vice president of channel sales. “We’re affecting not only cost savings on some products but operational efficiency as well.” It all comes down to approach. EnTelegent follows a comprehensive, customer-centric, single-source IT telecommunications and business solutions provider roadmap, seeking to drive ROI by looking specifically at what clients need. It works to examine key areas of need for an organization or its partners, letting them choose the necessary elements in an a la carte fashion. In that respect, EnTelegent does not merely provide access to a product, service or aggregation. “We put everything in a box and package it up,” said Sondergaard. “It’s basically saying, here’s a solution that will truly affect your business. Within the C-suite of an organization, we get attention because we help out not only the CFO but the CIO and COO as well because we do things that affect all of these different groups. We’re affecting them both financially and efficiencywise across an organization.” By seeking to provide that truly round peg for the client’s proverbial round hole, EnTelegent doesn’t believe in forcing packaged products and services that are not a true fit. And, in incorporating various best-fit pieces into a package, it can offer the necessary custom management for helping access single billing and place everything in a single location. “We don’t just have one version of everything,” said Sondergaard. “If we’re doing a UCaaS solution, then we have multiple UCaaS solutions. We have multiple distinct SD-WAN providers. We have these other solutions, but when you wrap that around our portal and our billing, and add in the inventory piece, you have a single-source repository of information with everything in one spot.” Whether there is need for connectivity, VoIP, security or SD-WAN, by striving to provide an umbrella to cover the client’s needs, EnTelegent can, for example, offer a comprehensive billing system with all of the pieces and parts that are needed. “The trouble,” Sondergaard added, “is that most of the people that want white label already have a less-than-great billing system to start with. That just means that they have trouble incorporating these white labels into their current system. And let’s say that they sell SD-WAN or security or they have a VoIP system already. Great. Let’s roll the billing piece of it into this. We can do that. It’s all there. And, on top of that, if they want to white label it, it can all be in their name. It doesn’t matter.” Essentially, EnTelegent focuses on providing organizations with that “Easy button” for accessing what they most need. And, moving forward, EnTelegent has a lot of optimism. For example, it is proceeding with plans to roll out a solution that extends a really deep view of provider networks. With this tech, users gain insight into their network, as well as those of the providers that they use. Plus, there is lots of growth on the wireless business side. “I know MSPs are kind of the Holy Grail for the partner group, among other groups out there,” said Sondergaard. “We are truly a differentiator for them.” o For more information on EnTelegent Solutions and its portfolio, visit www. entelegent.com or call (800) 975-7192. By Brady Hicks. CHANNEL MANAGEMENT EnTelegent Solutions: The Ultimate Technology Partner Mark Sondergaard, Entelegent VP of channel sales 46 CHANNELVISION | SEPTEMBER - OCTOBER 2023
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