Businesses today require resilient network infrastructure to support AI and cloud investments. But according to a recent report from IDC and Expereo, over one-third of companies believe their networks are either unfit or will soon require upgrades to support future needs. Expereo, a leading global intelligent internet company, is helping organizations modernize their network infrastructure and deliver greater performance, reliability and visibility. In January, Expereo launched a groundbreaking AI-driven Enhanced Internet service with real-time global monitoring and route optimization. And in April, Expereo followed up by enhancing its connectivity portfolio with fixed wireless access. Expereo CEO Ben Elms spoke with ChannelVision to discuss the company’s latest initiatives and how the company works with partners. CV: How can channel partners leverage Expereo’s AI-driven Enhanced Internet and fixed wireless access services to help customers accelerate their digital transformations? BE: With businesses increasingly relying on cloud applications, the need for predictable performance and user experience is essential to get returns on cloud investments. This is where Expereo helps. Our AI-driven Enhanced Internet analyzes and optimizes traffic fully autonomously, ensuring faster and more reliable connectivity between the user and the cloud. Fixed wireless access plays a crucial role in the site connectivity mix for availability and business continuity. By leveraging the latest 4G/5G networks globally, fixed wireless access offers a technologydiverse connectivity solution and is fully embedded in our expereoOne platform – giving businesses all the insights on usage and performance on an individual site level, and for pooled services. Channel partners can leverage these services for their customers who are increasing their use of cloud applications and need global connectivity solutions that run smoothly. For example, channel partners with U.S.-headquartered customers who want to connect with globally dispersed sites – our solutions provide peace of mind in knowing that their sites, across all locations, are always connected. CV: Tell us more about how the company supports channel partners. BE: Channel partners have a strong market position, with research showing up to 60 percent of American global businesses engage a channel partner for their technology needs. Expereo’s global reach, experience and extensive intelligence of international network capabilities gives channel partners a holistic solution that fulfils their customers’ requirements. Channel partners can partner with us to support customers and organizations who are U.S.-based with distinct international needs across more than five countries; organizations with complex internet connectivity needs and hard-to-reach places and on-site locations; businesses with centralized buying and decision-making; businesses focused on migrating from MPLS to the internet; and organizations that value cost efficiency, scalability and flexibility. We also have a dedicated and highly visible partner team to work with technology solution distributors and their partners to inform our value-add, train on Expereo’s products and services and engage with teams to drive customer engagement and opportunities. CV: In January, you took over as CEO of Expereo after being promoted from your role as CRO. Please talk about this strategic move and the transition process. BE: Since becoming CEO, I have taken steps to ensure our entire organization is focused on global growth, everyone knows the contribution they make to success, and a greater emphasis is put on our customers. During my two years as CRO, I spent time speaking with our customers and discussing their challenges and ambitions – and working out how we can best support them. This is an approach, and a mindset, that I’ve taken into my role as CEO. We have a customer-centric approach to everything we do at Expereo. We’ve made recent investments in new AI technologies to enable our teams to deliver more for our customers – and improve the end-to-end experience for them. I am also supported by a fantastic leadership team, who all have customer centricity at their core and are driving our renewed focus on our channel partners to ensure we are supporting them in the best way. It’s an exciting time to lead Expereo, with companies accelerating their digital transformation plans – and more and more organizations now requiring advanced network support. Heading into 2025, our solutions and approach puts us in a strong position to partner with the channel, to help organizations all around the world deliver on their ambitions and growth objectives. o Ben Elms, Expereo CEO Q&A with CEO Ben Elms Expereo: Accelerating Agility 14 CHANNELVISION | SEPTEMBER - OCTOBER 2024
RkJQdWJsaXNoZXIy NTg4Njc=