Cloud-based business communications provider Stratelegy announced the launch of its Device Lifecycle & Technology Refresh Policy, a structured lifecycle management approach designed to help organizations avoid the risks associated with aging business phone hardware. In conjunction with the launch, Stratelegy is actively recruiting independent telecom agents, technology advisors and channel partners to join its Founding Partner Program. The program is purpose-built for agents who want to offer their business clients a cloud communications platform that includes brand-new phones at signup, automatic hardware refresh at end-of-life and a full-stack service bundle covering UCaaS, CCaaS and POTS replacement, under a single recurring bill. While cloud communications software continues to evolve, desk phones deployed within those systems frequently remain in service long after manufacturers stop providing firmware updates, security patches and technical support. Stratelegy’s new lifecycle governance model addresses this industry challenge by aligning communications infrastructure planning with manufacturer support timelines. “There’s a common misconception in the market that migrating to a cloud communications platform means your infrastructure stays modern forever,” said James Stendeback, director of operations at Stratelegy. “It doesn’t. The hardware still has a lifecycle, and when it expires, so does your security. We built our Device Lifecycle & Technology Refresh Policy to close that gap permanently.” Many UCaaS deployments focus primarily on the software platform while leaving the lifecycle of physical communications devices unmanaged. Stratelegy’s lifecycle management approach introduces structured governance to ensure that communications hardware remains aligned with supported manufacturer lifecycles and compatible with modern communications platforms. Under the new policy, Stratelegy customers become eligible for a structured device refresh between years five and seven of service, depending on manufacturer End-of-Life announcements for the deployed phone models. When devices reach EOL status, Stratelegy coordinates replacement with newer, supported hardware that remains compatible with the company’s communications platform. Founding Partners earn recurring residual commissions on every customer they introduce to the platform – with no upfront costs to join the program. Stratelegy is selectively accepting Founding Partner applications. Stratelegy Unveils UCaaS Device Refresh, Seeks Telecom Advisors Cloud Goals Beyond Cost Technology solutions distributor Sandler Partners recently announced the launch of SCOUT email, an industry-first enhancement that makes it easier to access connectivity availability results. With SCOUT email, channel partners simply send an address lookup request with the email they use to log into the Sandler Portal and receive results directly in their inboxes. No logins are required, and results are delivered in less time than it takes to order a cup of coffee, said Sandler. Built in-house based on partner feedback, SCOUT helps Sandler’s subagents check connectivity availability across 75-plus providers in the United States and Canada, evaluate pricing and generate client-ready contracts almost immediately. Early adopters are seeing significant success with this new functionality, including one Midwest partner: “SCOUT email helped me across four multi-site opportunities where speed and responsiveness mattered. I submitted four separate requests with 84 total addresses and was able to deliver all the connectivity availability information they needed – helping me keep momentum with my clients and move opportunities forward faster.” Sandler suggested partners connect with their channel managers to learn more and utilize SCOUT email. Sandler Unveils Connectivity Lookup by Email Top Metrics for Assessing Progress Against Cloud Goals? Cost efficiency/savings 81% Number of workloads migrated 74% Speed of delivery of new product/services 73% Customer adoption of cloud-based offerings 69% Decreased data center footprint 66% Value delivered to business units 64% Source: Flexera 2026 State of the Cloud Organizations appear to be moving beyond costcutting, said Flexera, which recently released its “2026 State of the Cloud” report. According to its survey, “value delivered to business units” rose 12 percentage points year over year, while “cost efficiency/savings” – though still in the top spot –dropped by 6 points, signaling a pivot toward prioritizing business outcomes over just savings. 34 CHANNELVISION | SPRING 2026 CORE COMMUNICATIONS
RkJQdWJsaXNoZXIy NTg4Njc=