CV_Summer_21_2

64 CHANNEL V ISION | June, 2021 Sell More with SMS A round the world, COVID-19 restrictions are beginning to lift as vaccines roll out. Last spring, the Bicom Systems team worked tire- lessly to release its video conferencing solution, gloCOM Meeting, early to its partners. The early release helped relieve the stress of partners working from home as their customers searched for a video conferencing solution. A year later, Bicom Systems finds itself releasing another new feature that is expected to positively add to its exist- ing communication channels. As of late April 2021, PBXware and gloCOM 6.3 are available for download. The recent release has many new features, includ- ing the ability for resellers to offer an SMS function to their customers. The SMS feature can be found as a module in the unified communica - tions desktop application gloCOM and the mobile application gloCOM GO. It is compatible with all platforms such as MAC, PC, iOS, and Android. It must be enabled by the PBXware administrator, who will oversee the reports, extension assignments and other housekeeping items. Bicom Systems Unified Communica - tions software is designed to simplify and accelerate the daily tasks of any organization. gloCOM tightly integrates with Bicom Systems VoIP telephony platform, PBXware. On top of that, the application possesses everything a company needs to collaborate success- fully. Functions include integrations, modules, and features such as: • IP Phone Integration • Softphone • Chat • Faxing • Conferencing • CRM Integration • File Transfer • SMS • Video Conferencing • And more! SMS is used globally and often chosen over other forms of commu- nication due to its effectiveness in delivering information in a matter of seconds. Sending text messages is simple and precise. Implementing SMS in PBXware will allow users to communicate efficiently and have their messages at their disposal whether they are using desktop or mobile. Adding SMS also enhances the overall unified commu - nications package that Bicom Systems offers to its partners. In the telecommunications industry, providers must be offering the latest uni- fied communications solutions. Are you looking to switch to a provider that of- fers more flexibility with its products? Or maybe you are new to the industry and want to start on the right foot? Become a Bicom Systems partner today. (647) 313 1515 or sales@bicomsystems.com. o Conceptual Model of Service-Initiated ZTNA 2020 Business Adoption of Workplace Communications Technologies Source: Survey of Spiceworks IT community Register Application Source: Gartner Connect to Provider Authenticatio Verify Identity Sessio Established Currently Considering within 2 years 3 5 4 2 1 Email Business Chat Apps VoIP Web Conferencing Apps Text Message (SMS) Analog Voice Secure Communi- cations Platforms Unified Communi- cations 97% 81% 5% 79% 7% 79% 4% 69% 3% 45% 33% 11% 25% 10% 1 2 3 4 5 ZTNA Broker/Proxy Enterprise Directory of IdaaS ZTNA Connector End-User Device Application