ChannelVision Magazine is proud to announce its 2022 Visionary Spotlight Award winners. This year’s honorees recognize innovative solutions and the industries commitment to adapt to a changing workplace. “The competition this year will be remembered for the applicants’ unique approaches to solving issues and creating solutions that answer the call of partners and end users,” said Beka Business Media president and CEO Berge Kaprelian. “We had a record number of total entries, which made this year’s competition tougher than ever. But at the end of the day, the companies named have proven they meet the challenges of today’s changing workplace. On behalf of ChannelVision, I would like to congratulate all our 2022 VSA winners, and I would like to thank all those who submitted entries.”
2 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION Best Emerging Technology Breakthroughs Granite In 2021, Granite introduced Granite EPIK, a next-generation managed POTS replacement service that helps companies evolve their networks to IP while supporting business-critical specialty lines that rely on legacy TDM landlines. Granite EPIK is qualified as a managed facilities-based voice network device and provides a POTS alternative that is compatible with fire, safety and virtually all other analog devices. Impartner An Impartner and Google partnership has developed Google Ads for the Channel. Google Ads for the Channel allows brands to create and implement local Google Ads campaigns for all their channel partners, requiring no effort at the local level. The brand has complete control and visibility. Google Ads for the Channel is a manageable and efficient solution for channel managers to optimize their indirect sales and overall marketing strategy through digital marketing. Nynja Nynja developed a comprehensive Integrated Workstream Collaboration platform that addresses the needs of remote workgroups, gig workers, freelancers, contractors and others. The platform empowers users to conduct a range of business functions as easily on their mobile devices, all from a single app. Telesystem Telesystem’s Wi-Fi Engagement and Analytics can transform a business’s managed Wi-Fi into a revenue generating and analytics gathering machine that offers visibility into its customers. The captive portal gathers information about who is occupying the space and how they move about via built-in Bluetooth beaconing. Once connected, key contact and demographic information are captured, allowing businesses to get to know their visitors, analyze data and follow up with personalized marketing campaigns. Telesytem’s Advanced Wayfinding technology offers health care campuses real-time location tracking indoors, and the ability to create personalized and end-to-end navigation experiences for patients, guests and employees. Wildix With the release of x-hoppers, Wildix has developed a solution designed to facilitate better communications between retail employees across all departments and their customers to increase customer conversions and retention. x-hoppers is a retail headset system that combines wireless push-to-talk headsets with a cloud-based communications system. Channel Programs of the Year AireSpring Airespring relies on channel partners and created its program to ensure partners have the resources, tools and support they need. AireSpring’s Channel Managers (CMs) are located nationwide because it recognizes the value of regional support. It recruits top talent in targeted locations, and this year expanded its roster of veteran CMs. The sales team has one role: helping channel partners close deals. Airespring offers partners lucrative evergreen commissions, SPIFFs on renewals and tiered commissions that allow partners flexibility in pricing services. Aryaka The Aryaka Accelerate Partner Program unifies the company’s partner-led go-to-market strategy under a comprehensive plan. The program empowers partners to tap into expanded revenue opportunities through Aryaka’s SD-WAN and secure access service edge (SASE) solutions. Accelerate offers a revenue partnership for SD-WAN and SASE services. Catapult by Altaworx Catapult by Altaworx is a Streamlined White Label Reseller Solution. Resources include compliance as a service, revenue assurance with AMOP, BOaaS, Tier 1 support, on-site installation and training of phones to customers, AXIOM sales training, ConnectWise integration, support/demo engineering services, hardware procurement/financing and more. OVERALL EXCELLENCE Channel Deployments of the Year Versa Networks Southeast Christian Church (SECC) is a leading church in North America. The church had layer-2, point-to-point legacy multi-location network expansion plans, but it realized it needed a solution that leveraged multiple connectivity. It chose Versa’s VergX SD-WAN. The system was tested in December following the bomb explosion in Nashville. The church had planned to stream its Christmas services live. With networks down across the Southern United States, homes and businesses were left without internet. With the VergX SD-WAN solution, SECC never lost connection. When the primary fiber connection went down following the explosion, the SD-WAN automatic failover switched to the broadband connection.
2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 3 Corel Corporation Corel revamped its partner program in July 2021, unifying nearly two dozen products across the company’s software portfolio and offering partners resources and support to ensure mutual success. The program enables Corel’s channel team to make it simpler to empower their customers and grow their businesses with Corel’s product offerings. Cox Business After four years of centralizing the Cox Business Channel Program the company has seen more than 30 percent year-over-year growth. With a support team of more than 40 team members, Cox provides excellent responsiveness and seamless sales support and service delivery. It also has updated marketing support tools and as well as sales, product and technical training. Cyxtera The Cyxtera Ecosystem Partner Program was launched to enable customers to exercise greater creativity and agility in managing their IT strategies through an as-a-Service (XaaS) model. Cyxtera’s Ecosystem Partner Program enables partners to reach a global customer base through the Cyxtera Marketplace and go-to-market activities. As a result, the concept has attracted 25 percent more partners. The program provides a basis for growth and expansion of Cyxtera’ partners’ businesses selling to customers. FluentStream FluentStream enhanced its Partner Program to include a commission Buyout Incentive. Historically, partners lacked reward opportunities for commission streams they built. FluentStream’s Buyout Incentive gives partners the opportunity for a one-time commission buyout when they reach a commission threshold. For2Fi Inc For2Fi is a wireless managed service provider that offers a managed 4G/LTE and 5G service providing Cradlepoint and unique data plans leveraging top carriers in North America. For2Fi is a 100 percent channel-driven provider with no direct sales. It provides internet connectivity in 24 to 48 hours and helps partners solve immediate critical needs for their customers. Granite In April, Granite launched a VAR Partner Program to empower value-added resellers. The program focuses on serving hardware and software resellers working with Cradlepoint, Fortinet and Juniper Networks. Granite helps VARs by removing obstacles to sales and adds recurring revenue streams for advanced services, such as secure SD-WAN, wireless WAN and AI-driven cybersecurity. National Retail Solutions (NRS) National Retail Solutions offers $325 per sale plus 25 percent of the residuals from every POS sale, 35 percent of Merchant Loan Residuals, high percentages of Credit Card Processing and other bonuses. NRS has e-commerce bundles where it builds a URL for a store and makes it possible for all the items in its POS to be sold online. NRS also offers the Clean Rate, FeeBU$TER (cash discount) and custom rates. The NRS Channel Partners program integrates with its Refer-A-Friend network, which incents customers while boosting distributors’ revenue opportunities. New Horizon Communications Corp. (NHC) NHC Partners appreciate the network access, overlay and managed services available in the NHC solutions STACK. Partners welcome how NHC manages the details from pre-sales and sales support, order processing, project management, 7X24X365 service and accurate billing. Partners also trust NHC to solve their customers’ network needs and to make the process a positive overall experience. Nextiva In April, Nextiva enhanced its partner program, NextivaONE, designed to support opportunities for channel partners and customers. It is built for partners and puts an emphasis on simplicity, flexibility and value. The program enables partners to succeed using their preferred growth models and aligns Nextiva resources to support their success. As part of NextivaONE, partners have increased resources, more tools, trainings and certifications. Peerless Network Peerless Network offers its SIP and UCaaS products via the channel. Recognizing the need for proven go-to-market channel expertise, Peerless acquired Call One in 2021. Call One’s Channel Program was an established program known for building and maintaining excellent relationships with master agents, selling agents and customers. Combining the two teams of Channel Managers has led to a stronger sales team. The practice of involving sales engineers and product managers in the pre-sale process has been adopted. These resources are free to all partners and ensure final solution design and proposals meet the business and technical needs of the agent and the customer. Quest Technology Management The Quest Technology Partner Program provides its partners with access to a network of technology specialists focused on combining their strengths with the company’s expertise and breadth of products and services to propel their businesses toward results. Quest equips its partners with smart and effective solutions and discusses partners’ specific needs in depth so it can customize services and staffing to complement their businesses with Quest. Channel Program THE Communications STACK Provider™
4 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION RapidScale RapidScale, a Cox Business company, partners introduce complex deals that drive average revenue per opportunities. RapidScale’s SD-WAN practice has exploded over the past two years enabling the company to sell alongside partners that had not been selling cloud or managed IT. RapidScale ensured its partners were ready for changes that came from Microsoft’s New Commerce Experience (NCE) with in-depth partner training, detailed documentation, articles and open communication. The RapidResponse Support team permits partners’ clients to come directly to RapidScale for support. Schneider Electric Launched in March 2021, Schneider Electric’s Edge Software and Digital Services Program is for partners interested in adopting managed services. Based on survey feedback, partners responded that revenues increased by 30 percent per transaction after adding managed services to their business practice and the transition to a managed power services model added revenue at a critical time – the pandemic – for partners. Additional benefits include the Deal Registration Program, which is designed to increase profitability for full infrastructure solutions. Telesystem The Telesystem Partner Program provides brokers and distributors maximum flexibility when leveraging the company’s portfolio of products and 24/7 U.S.-based customer support team. Telesystem collaborates with its trusted partners to design customized networking, communication, and managed security solutions to address business-specific needs of SME customers. The Telesystem Partner Program is built around its nine Elite Brokers and fueled by thousands of distributors that receive competitive and timely payments, premium presale support from regional and national channel managers and ongoing best-in-class service and support. Viirtue Viirtue’s channel program enabled service providers to become digitized with little to no barrier to entry. Viirtue’s ViiBE platform provides a mobile first e-commerce experience to end users, as well as all workflows necessary to run a CSP business including wholesale procurement, quoting, e-signature, invoicing, automated usage rating, tax automation and more. Application is free for Viirtue channel partners. WorkStride Humanscale needed a CSP to help re-build and manage its B2B channel sales incentive programs. Humanscale needed tools for permissioned controls for different audiences, more automated sales claims collection and validation, timely reward payouts and redemption optionality. The program was built for repeat channel partner usage. Engaging modules and trackers were built into the program solution and incentives targeted to specific audiences based on attributes like location. The automation and strategic design of the platform helped the program scale and pivot to changing market conditions, resulting in more than 400,000 products sold (6,000 percent increase from 2020) and more than $5.3 million (5,000 percent increase) in payouts throughout 2021. Network Infrastructure Innovation of the Year Console Connect by PCCW Global Console Connect’s Network-as-a-Service (NaaS) platform provides scalable, flexible and secure networking and a suite of applications designed to simplify complexity and help businesses thrive among an increasingly interconnected ecosystem of digital supply chains, partners and channels. Console Connect’s PartnerConnect program has the Console Connect platform at its core to equip partners with access to agile network services, applications and a sales and marketing tools to drive revenue growth and customer success. Console Connect allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and application providers. Innovation in Digital Transformations Granite In 2021, Granite acquired EPIK and later introduced Granite EPIK, a next-generation managed POTS replacement service that helps companies transform their networks to IP while supporting business-critical lines that rely on legacy TDM landlines. Granite EPIK is a managed facilitiesbased voice network device and provides a POTS alternative that is compatible with fire, safety and virtually all other analog devices. Based on a Class 5 Softswitch, the Granite EPIK Edge device emulates a central office, delivering service quality and reliability. MNJ Technologies Ignyte, MNJ Technologies’ digital transformation business launched in late January, uses the talents and skills of the company’s engineering team and IT experts to focus on future-proofing mid-market customers’ businesses through digital transformation. Ignyte’s cloud services team works with customers to design, build and operate turnkey cloud solutions. The main differentiator with Ignyte is a more pragmatic process that drives risk mitigation through more complete assessments and greater access to proven talent and technology. Key practice areas include cloud, security, technology sourcing, networking, unified communications and SD-WAN.
2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 5 Quest Technology Management Quest functions as an integral part of the Crédito Real USA Finance IT team, providing the company with services and executing projects ranging from automating manual reporting activities to database and application development. Quest provides Crédito Real USA Finance with professional services across the coding universe, from SQL to Java and UI/UX engineering. Unitas Global Unitas Global enables digital transformation for enterprises in major and emerging markets through its trademarked Unitas Nexus, a design and purchasing platform that provides Expedia-like visibility into global network connectivity options through Unitas Reach. The marketplace platform provides a single, streamlined view that simplifies and automates the buying experience based on each partner ’s and enterprise’s network requirements Top Innovation Awards CallTower CallTower has a one-stop-shop UCaaS portfolio with the security, stability and scalability, robust project management and 24/7 support to keep services running smooth. Its hosted Microsoft services are dynamic and flexible communication solutions for today’s growing business needs. The collaborative power of combining Office 365 with Microsoft Teams means communications are within a single solution. CallTower ’s hosted Cisco solutions provide unified communications capabilities for all businesses. It delivers a seamless user experience with high-quality, scalable web and video capabilities. CITIC Telecom CPC Integrating AI-enabled cognitive object recognition solutions with AI, AR, big data, blockchain and IoT into its service portfolio, CPC’s team has developed in-house capabilities across intelligent algorithms and an AI platform to empower enterprises to unlock more business potential. Leveraging CPC’s external resources to enhance its AI-AR Remote Hand, CPC managed to integrate intelligent algorithms and AR equipment to boost field service productivity by up to 50 percent. Commio Commio offers thinQ Voice and teli Messaging solutions to hundreds of SaaS platforms, enterprises and providers. Commio is a leading CPaaS API platform delivering secure voice and messaging solutions. Commio offers reliable, cost-effective APIs and a platform that can be customized to meet unique use cases. Concierto.cloud (Trianz) Hybrid and multi-cloud environments are a reality. They drive agility and lower costs. They lead to fragmentation of infrastructure, loss of visibility and a loss of synchronization with constant changes introduced by cloud providers. Trianz introduced Concierto.Cloud to bring everything under a single pane of glass that helps the end-user take charge. The platform comes pre-integrated with third-party solutions, ready to deliver actionable insights across IaaS and PaaS deployments. First Orion First Orion helps businesses reach customers by equipping them with the ability to brand their mobile phone communication and deliver secure, trusted connections – adding value to the phone and revolutionizing the way customers engage with their brands. First Orion delivers scam protection solutions to mobile carriers. Impartner Impartner released its trademarked Impartner PX PartnerExperience — a PRM interface built to meet the needs of partners. Impartner PX puts the business enablement data partners need to manage their pipeline and grow their business, eliminating the need to dig through marketing-driven websites to find information. With Impartner PX, vendors can configure partner experiences using Impartner PXStudio, a suite of “opinionated” drag-and-drop, widget-based tools. IntelePeer IntelePeer augments customer experiences from the cloud with its workflow communication engine platform, IntelePeer’s Marketplace. By providing management for voice automation, messaging, AI and analytics, businesses can tailor customer engagement without requiring developer resources. Masergy Dole, the food products company, recognizes its IT infrastructure is key to maintain product consistency. Dole’s IT leaders knew that making services reliable and sustainable required changes in its network. It chose Masergy, which put 12 Dole network locations on Masergy’s software-defined network, providing a reliable backbone and 24/7 service management for critical facilities and operations. The result: rapid, global growth; reduced network costs by 45 percent; Increased IT team productivity; and enhanced reliability for global operations.
6 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION National Retail Solutions (NRS) National Retail Solutions (NRS) launched a Petro Ecosystem Solution to retailers that sell gas. This solution solves the expense issue of EMV compliance. By April of last year, gas stations converted their pumps so they could accept credit cards with computer chips. NRS Petro offered to retrofit the pumps without costly, messy renovations and business downtime. Within the NRS Petro solution is its robust point of sale system that is connected to the pumps outside. Tarana Wireless Tarana’s G1 platform was designed to address the fixed wireless industry’s coverage and capacity flaws. Since G1’s launch, Tarana has begun commercial service through MTN in Africa, British Telecom, multiple WISPs in the United States and XCIEN in Mexico. Access to better broadband has proven to yield significant economic benefits at national scales. The G1 platform overcomes challenges associated with NLoS links by leveraging distributed massive multiple-input, multiple-out (DM-MIMO) at the base node (BN) and the remote node (RN). Telarus The COVID-19 pandemic caused Telarus’ regional learning events and its annual Partner Summit to shut down. However, it was determined to continue to provide its partners with knowledge and know-how from the safety of their homes. It allowed participants to earn points by watching videos, selling a deal, or interacting with a supplier. It hosted three seasons of Race to the Summit where the winner chose between $25,000 cash or a three-year lease on a fully loaded Model 3 Tesla. ULTATEL ULTATEL is one of 21 companies worldwide certified by Microsoft to provide SBC direct routing for Teams. ULTATEL has developed and deployed a real-time call recording platform that integrates with Microsoft Teams. This is the first time this capability has been deployed by a provider, and it will be deployed and productized later this year. Business Technolo BUSINESS TECHNOLOGY Best International Internet Solutions Airespring In 2021, a large manufacturer faced multi-cloud application performance challenges and needed to simplify its management and operability while maintaining security. AireSpring provided the voice, global SD-WAN, connectivity and support services. In addition to providing its AirePBX UCaaS solution and SIP Trunking, AireSpring supplied its Global Managed SD-WAN that provides fast, scalable, and reliable global connectivity for on-premises and public/private multi-cloud application performance. GTT Communications GTT’s enhanced internet is engineered so enterprise traffic stays within GTT’s core IP network for best control and reliable performance; ensures more than 70 percent of customer traffic stays on-net end-to-end; is self-healing and applies predictive routing to maintain availability; applies RPKI BGP session route validation filtering for IP routing security; offers global fulfillment, logistics and installation services through GTT’s capabilities and augmented with global partnerships. Momentum Telecom Momentum Telecom is a one-stop shop for business-grade, scalable internet access solutions with service coverage in more than 200 countries. Its international reach, lower prices and white-glove support have made it a leading provider of fiber-based network solutions worldwide. Unitas Global Unitas Global operates its software-defined network (SDN), Unitas Reach, offering automated ubiquitous edge access to any cloud destination. Unitas Reach provides high performance internet access services, designed for content and applications that require the highest level of performance and resiliency. Cloud Computing Ericsson Ericsson Wireless Office is a modern SaaS platform that enables hybrid workers and simplifies IT. With Wireless Office, a business administrator can quickly build and deploy employee workspaces, complete with desktops, apps, files, and built-in security, accessible from any location, using most popular devices. The ease of automation frees up costly IT resources to focus on strategic priorities, while employees gain the freedom and flexibility to work from anywhere.
2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 7 Moruga Inc. Moruga’s custom high-performance services and trademarked CHiPS – released in January. It features custom built servers with specific processors, core counts, memory, redundant servers for physical and virtual configurations, high availability switches up to 100Gbps, firewall, storage, carrier access, power, physically redundant data centers with < 5ms latency for active/active performance, virtual load balancing, cloud-based DDOS, failover routing of IP, bot mitigation and network acceleration and protection. Contact Center/CCaaS Talkdesk To help brands leverage their contact centers as a strategic asset, Talkdesk created Talkdesk Industry Experience Clouds, which are purposebuilt to meet specific vertical needs and bring businesses value. The roster of Experience Clouds include: Talkdesk Financial Services Experience Cloud for Insurance; Talkdesk Healthcare Experience Cloud; and Talkdesk Financial Services Experience Cloud for Banking. ULTATEL ULTATEL has developed a platform for real-time SMS/text post-call surveys that provide contact center operations an additional way to obtain feedback for quality management, quality assurance and workforce management Cybersecurity FirstLight Fiber FirstLight’s suite of security solutions provides customers with critical protection against threats from ransomware, DDoS attacks, zero-day vulnerabilities and network breaches. FirstLight delivers secure connectivity over its fiber optic network, and it partners with cybersecurity technology providers to offer complementing services that can eliminate critical gaps many enterprises and government entities have in their cyber defenses. Netography To outpace advanced threats Netography Fusion — a SaaS platform that ingests network metadata from disparate systems, enriches it and provides visibility/attack detection in a simple and easy-to-manage package, while providing reusable integrations to block, reroute, orchestrate, and inform or alert. Plume A secure Wi-Fi experience is critical for broadband subscribers, especially in the work-from-home culture. Plume’s SaaS Experience Platform includes HomePass, an expanding suite of Smart Home Services that includes Guard, Plume’s advanced, cloud-based security service that leverages a powerful AI engine to identify, monitor and protect all connected devices on a home network, detect anomalies in device behavior, and quarantine compromised devices to prevent a breach in the network. Trustifi Trustifi offers SaaS-based, in-bound and out-bound cyber security protection, including easy-to-use email encryption, data loss protection, anti-malware, anti-virus, and anti-phishing tools. The company’s One Click Compliance tool adds compliance regulations to accommodate evolving statutes globally and allows administrators to screen emails to comply with more than 10 regulatory compliance guidelines. End User Portal Peerless Network, Inc. The Cloud PBX Me portal provides Peerless Cloud PBX users with seamless, secure and instant collaboration using Peerless’ cost-effective and simple-to-deploy solution. Cloud PBX enables extension dialing from anywhere. Virtual extensions allow users to take control. Enterprise Mobility Advantix By deploying SmartSIM, Advantix was able to provide cost-effective, high-performing and dependable connectivity for 21,000 handheld devices in stores throughout the United States. Because SmartSIM is a multi-carrier SIM that connects to coverage from 12 North American carriers, the solution offers persistent connectivity and inherent redundancy. If one network experiences problems or fails, the devices connect to the next best LTE/5G network automatically.
SCOTTSDALE, Ariz. November 2-4, 2022 PLATINUM SPONSORS GOLD SPONSORS SILVER SPONSORS Scan to View Website www.cvxexpo.com Channel Program
After 10 years of highly successful events collocated within the aisles of IT EXPO, CVx is breaking out on its own and launching an independent trade show representing the future of communications and IT channel events Attendees & Exhibitors Include l Independent agents & solution brokerages l MSPs & resellers l Trusted advisors and IT consultants l Wholesale communications & cloud providers l IT & security solution providers Educational Content ChannelVision Track – Tools, trends and strategies to help channel partners close deals. Remote Work Solutions Track – Opportunities and advice within the red hot WFH space. Agenda Highlights l Opening day golf tournament l Opening night reception l 3 Days of show floor expo l 2 Days of educational tracks l Exhibit hall breakfast buffet l Exhibit hall lunch buffet Location Talking Stick Resort & Casino, Scottsdale. Ariz. 1 0 0 0 2 0 0 0 3 0 0 0 4 0 0 0 5 0 0 0 6 0 0 0 1 0 0 0 2 0 0 0 4 0 0 0 5 0 0 0 6 0 0 0 7 0 0 0 7 0 0 0 MAIN ENTRANCE ENTRANCE SERVICE AREA 1001 1002 1004 1005 1003 1007 1009 1011 1013 1015 2003 2005 1006 2007 1008 2009 2011 1010 1014 2004 3003 2006 3007 2008 2010 2012 2014 3011 3004 4003 Sandy Beaches Fluent Stream Fusion Connect UNCODE Spectrum KIXIE SBC Global Cyber Reef VoIP Supply SANGOMA Viirtue Konftel NHC Zycoo T-Mobile SAGE Ericsson For2fi NUSO ORCA WAVE Ritalia IRON MOUNTAIN Aire Spring Reinvent Telecom Telarus JENNE Astound Wholesale/ Business Crexendo NTS DIRECT Touchtone 1st Point Comm TBI COX Mojenta BEKA Sales Office Buzz Theory Thermo Credit Telstra BroadSky Comstar Granite National Retail Solutions Peerless Network Gravity Systems WINSTREAM ENTERPRISE COMODO Rev.io Ring Logix TUNE SNOM TMC Poly Ring Central Touchstone Telispire SPECTRUM VOIP Comp. Sol 4005 3006 4007 3008 4009 3010 4011 3012 4004 5003 5007 4008 5009 5011 4012 4014 5004 5006 6003 6005 6007 5008 5010 5012 6004 7003 6006 7007 7005 6008 7009 6010 7011 6012 6014 2001 3001 4001 5001 REGISTRATION 6001 6002 7002 7000 7006 7008 7012 Available Reserved Sold ALLWORX BICOM Clear Live NEXTIVA AirCall C3 Complete Telesystem Mach Networks Timely Bill Tele Dynamics Quest OOMA Infiflex Profitec WILDIX ARYAKA T1 T2 T3 T4 T5 T6 T7 T8 T9 T10 T15 T14 T16 T17 T18 T19 T20 T21 T22 T23 T24 T25 T26 T27 T28 T29 T30 T11 T12 T13 For more info contact us | berge@bekabusinessmedia.com 480-503-0770
10 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION Broadvoice In response to hybrid workers’ growing demand for streamlined communications and collaboration tools, Broadvoice introduced its next-generation b-hive Communicator to give workers a single app for calling, video, text, collaboration, voicemail and fax. This version includes features that enable enterprise mobility with work anywhere. Tango Networks Tango’s Mobile-X integrates any mobile phone natively into a company’s unified communications platform. Mobile-X Extend uses a proprietary SIM from Tango Networks and a cloud-based control plane to integrate any mobile phone as an endpoint on the company UC platform. The company directly controls business mobile communications for its employees, including setting and enforcing policies; capturing, recording or monitoring mobile voice and text; routing mobile communications and other capabilities. Hosted PBX ULTATEL ULTATEL, through its proprietary development, is a provider actively extending the functionalities of Hosted PBX, including breakthrough technologies for Teams and other third-party integrations, products built exclusively for the way businesses work (Ignite for small business) and making advanced capabilities like real-time SMS post call surveys available for any size of business, not just large companies. International Deployment AireSpring AireSpring was chosen to provide, a large global manufacturer with 125 manufacturing, distribution and service facilities, and 7,000 employees worldwide voice, global SD-WAN, connectivity, and support services. In addition to providing the client with its AirePBX UCaaS solution, and SIP Trunking, AireSpring provided its Global Managed SD-WAN, a fully managed, end-to-end SD-WAN service that provides fast, scalable, and reliable global connectivity for on-premises and public/private multi-cloud application performance. IoT/M2M Ooma Businesses face a huge challenge with the impending demise of legacy copper-wire analog phone lines. Ooma AirDial is a solution for the “copper sunset” dilemma – a complete drop-in solution from a single vendor that combines on-premises hardware with fully backward-compatible virtual POTS lines and a wireless data connection to the cloud. Ooma AirDial is a POTS replacement solution that offers remote device management. Managed Services FirstLight Fiber FirstLight understands today’s IT environments often lack the in-house resources to manage everything efficiently. FirsLight’s Managed Services portfolio ranges from equipment and infrastructure management to managed security solutions including SASE solutions like DNS Protection, Secure Internet Gateway (SIG), and SD-WAN, to Managed Cloud, Server and Data Center services. FirstLight also has capabilities around monitoring technologies and services For2Fi Inc. For2Fi has removed the complexity and uncertainty of using 4G/LTE and 5G for primary and back-up internet service. By offering a managed solution with a hardware rental. For2Fi manages, monitors and alerts on the connection and data usage so there are no surprises. GTT Communications GTT’s managed services are designed to help customers through every stage of their GTT experience, from planning, to building the network and ongoing operations. GTT Managed Network includes SD-WAN as an overlay to broadband internet, broadband wireless, DIA and MPLS while including the management of the CPE. GTT Managed Services provide a cost-effective path for clients seeking a turnkey solution to conserve their internal resources. National Retail Solutions (NRS) National Retail Solutions launched Bundle Packages for its monthly service plan. Prior to that Bundles were sold a la carte. On the previous structure, with just one POS service plan, monthly fees could be cost-prohibitive, so, in 2021 NRS launched its tiered Bundle Plans; Basic, Pro, and Advanced. NRS makes it possible for a retail store to sell everything on its POS online, with eCommerce. NRS builds a URL for the store so it has its own site where customers can order. With the Advanced Package, NRS created Loyalty Programs for the stores.
2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 11 RapidScale For IT and business leaders looking to scale, secure, and simplify their IT, RapidScale, a Cox Business Company, is a next-generation managed cloud services provider that aggregates best-in-class cloud technology under a single management portal, enabling IT to accomplish more and providing an exceptional end-user experience. With RapidResponse Support, users come directly to RapidScale for support, and its 100 percent U.S-based, certified engineers solve issues. Multi-location Deployments Comstar Technologies Comstar Technologies provides an all-encompassing approach to multi-location deployments. Active in all 50 states and 66 international destinations, Comstar keeps your businesses connected and team members collaborating, regardless of their location. From two locations or 2,000, all solutions are scalable, customizable, and fully supported 24/7/365 by Comstar ’s in-house, U.S.- based team. Granite Granite has expanded its Granite Guardian managed services portfolio with the Granite Premium Dispatch for rapid response to system issues by the right technicians with the right hardware and expertise. Granite Guardian is a comprehensive managed network solution that safeguards business connections from WAN to LAN using “as-a-service” delivery. With Granite Guardian, multilocation organizations can offload network management to Granite’s Network Operations Center (NOC), which delivers 24/7 monitoring and management of network and devices from end-to-end. Peerless Network At Peerless Network, more than 70 percent of its customers have five or more sites. Every multi-location deployment requires an understanding of the customer ’s desired outcomes. Peerless follows a project management process and thorough communications practices with each customer. Peerless does the work upfront for every customer. Sales engineers are involved pre-sale to design a solution that is right. Once sold, project managers work with the customer each step of the way. Tarana Wireless Tarana launched its next-generation fixed wireless solution – the Gigabit 1 (G1) Platform – last October. G1 leverages 12 years of R&D to deliver fiber-class service at distances exceeding 10 miles with immunity to obstructions or interference from other networks – demonstrating performance and network economics legacy fixed wireless solutions. Telesystem Telesystem’s managed experience is a primary differentiator when designing multi-location deployments, encompassing everything from discovery and implementation to U.S.-based 24/7 support and the ability to aggregate and design tailored solutions for our customers. Owning and operating its own network and data centers gives Telesystem the ability to offer fully managed technology solutions and tailor them to address the business-specific needs of each customer as well as a single invoice solution. SaaS and Cloud Applications AMOP Advanced Management Operations Platform (AMOP) helps customers automate the processes that take time and cost them money. AMOP is a multi-tenanted connectivity management platform that provides tools for managing inventory as well as usage billing that integrates with your billing platform to provide revenue assurance from a single pane of glass. Braidio The Braidio Concierge service leverages low-code development to provide enterprises with an all-in-one communications solution. Concierge applications are built to scale for every part of a business and specifically focus on the business-critical customer edge. Overall, integration with legacy platforms creates bilateral interactions and fuels productivity for Braidio partners. Plume Plume’s cloud- and IA-driven SaaS Experience Platform includes a HomePass, a Smart Home Services suite, which provides broadband subscribers with a personalized, superior smart home experience, while delivering operational benefits and return-on-investment to communications service providers (CSP). The solution is built on OpenSync, a growing open-source framework for the smart home, allowing CSPs to deploy next-gen services at massive scale.
12 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION SD-WAN & SD-Branch AireSpring The rel iabi l ity, consistency, and adaptabi l ity of AireSpring Global Managed SD-WAN solution provides fast, scalable, and rel iable global connectivity for on-premises needs and multi-cloud appl ication performance, with global procurement of last mi le connectivity, under a single-provider SLA. AireSpring’s cloud native Global Managed SD-WAN is powered by using VMware SDWAN and Fortinet Secure SD-WAN. AireSpring’s Global Managed SD-WAN includes 24/7/365 monitoring and support though its global NOCs. Aryaka In December, Aryaka announced SmartConnect and Prime “EZ” and “Pro” SD-WAN and secure access service edge (SASE) offerings for multiple enterprise segments to accelerate cloud adoption and increase business agi l ity. These innovations enable enterprises to navigate change whi le focusing on growth and digital transformation initiatives. The “al l-in-one” integrated experience for SD-WAN and SASE brings together technology, a global backbone and managed services that combine connectivity, security and l ifecycle services management into an experience. “EZ” and “Pro” simpl ify pricing, packaging, quoting and deployment. FirstLight Fiber FirstLight’s SD-WAN portfolio simplifies and centralizes the management of the WAN and enables the rapid deployment of branch, data center and multi-cloud network services. It is delivered as a service, which includes all hardware, software, upgrades, and maintenance. FirstLight offers two versions of its SD-WAN solution: SD-WAN Foundation – A WAN solution focused on simplicity and scale; and SDWAN Advance – A high performance, application-aware WAN solution built for cloud scale. Fusion Connect Fusion Connect enables distributed enterprises to connect securely to their employees, applications and trading partners. It provides a managed SD-WAN solution that leverages three of the top five SD-WAN infrastructure providers to deliver a flexible solution that prioritizes their clients’ mission-critical business applications for optimal employee productivity, while protecting their business environment from security threats. GTT Communications GTT Communications updated its SD-WAN service in March to include its new Secure Connect offering that leverages a single cloud platform for agile and ubiquitous delivery of network security, offering a range of features including CASB (Cloud Access Security Broker), SWG (Secure Web Gateway), ZTNA (Zero Trust Network Access) and FWaaS (Firewall as a Service) capabilities. GTT SD-WAN provides the agility, flexibility and scalability to transform an enterprise’s business challenges into opportunities. Momentum Telecom-Atlantic The new standard in future-focused network management. Build your best network with Momentum Navigator SD-WAN. Powered by Juniper Networks, Momentum Navigator SD-WAN supports a range of uplink combinations, providing a scalable solution for any network architecture. SIP Trunking Peerless Network, Inc. Peerless Network provided SIP Trunking services since 2008. Peerless’ value proposition is to offer each customer these advantages: fully IP-based redundant network, where thousands of customers trust their voice services on a network consisting of SONET and Ethernet hubs providing 99.999 percent reliability; and the Peerless Portal, which is an automated online self-provisioning portal that allows customers to purchase, activate in real-time, and manage SIP trunking channels and telephone numbers via their desktop or mobile device. The Peerless Portal was developed in-house and is enhanced by Peerless engineers to meet the changing demands of customers. Software-Defined Interconnection (SDI) Console Connect by PCCW Global Console Connects Network-as-a-Service (NaaS) platform provides scalable, flexible and secure networking and a suite of applications designed to simplify complexity and help businesses thrive among an increasingly interconnected ecosystem of digital supply chains, partners and channels. The platform for the Software Defined Interconnection of businesses, applications and infrastructure allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and application providers. PacketFabric PacketFabric is a pioneer and leader in the SDI space. PacketFabric’s SDI services stand out because of their scalable performance and carrier-class reliability. All PacketFabric PoPs offer multi-100Gbps capacity supported by a massive 50T-plus global backbone network. All PacketFabric PoPs feature redundant paths and hardware stacks across multiple availability zones.
2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 13 Unified Communications/UCaaS Commio Commio offers thinQ Voice and teli messaging solutions to hundreds of SaaS platforms, enterprises, and providers. Launched in September 2021, Commio is a CPaaS API platform delivering secure, industry-first voice and messaging solutions. Commio’s cloud infrastructure and U.S.-based experts ensure your calls and text messages are delivered, and its technology scales with you – sending billions of calls and messages every month across 40 layers of redundant carriers with low-latency and industry-leading uptime. Peerless Network Peerless developed its Cloud PBX solution that allows customers to manage telephone numbers, services, routing, configuration and inventory over Peerless’ cloud-based IP network via one system. Peerless’ UCaaS model makes it easy for any size business to enjoy zero-touch provisioning and customization via the Peerless Portal, Peerless’ automated provisioning platform. Sangoma Technologies Sangoma Technologies Unified Communications (UCaaS) portfolio is a complete, integrated system designed for pure cloud, on-premises and hybrid deployments to suit the needs of the end user business. Sangoma’s cloud-native UCaaS solutions include a full suite of asa-service offerings including voice, video, persistent chat, meetings, packaged application integrations, trunking, fax, virtual desktops, contact center, access control, customization with third party applications and more. Talkdesk Talkdesk Phone is built on a cloud contact center platform. Talkdesk Phone helps organizations save money and simplify operations by bringing together business communications and contact center applications onto a single platform to power more customer experiences and support today’s hybrid workforce. ULTATEL ULTATEL launched its Ignite product, A full-featured UC product designed and priced specifically to work for small businesses at $9.95/ user/monthly. Ignite includes Unlimited Everything (unlimited calling, texts, messages, video, meetings) and advanced call routing features like auto-attendant and ring groups. VitalPBX LLC VitalPBX is a Unified Communications PBX System that provides all the features you look for in a PBX, including audio/video calls capacity, call recording, encryption, messaging, call queues, agents, and more. Additionally, VitalPBX has an add-on modules for a broader feature set. This includes modules like rebranding, queues callback, OpenVPN, Geo-Firewall. As well as Add-On applications like our Sonata Suite, its Call Center/Enterprise Applications for Call Recording reports, Call Accounting, Queues/Agent Statistic reports, and a real-time call monitoring Switchboard. It also has VitXi, the VitalPBX browser-based softphone solution. Vertical Markets and Deployments Unified Office Unified Office is an innovative managed services provider extending its patented Highest Quality Routing (HQRPTM) platform into the Smart Cities market segment. Smart cities require “smart” networks and “smart” services that provide lossless, reliable and deterministic communications services for humans and machines. This “always available communications platform” is key to providing critical services that residents and businesses within smart cities rely on ranging from essential voice communications services to IoT systems that keep them running smoothly. Video Conferencing Broadvoice In response to hybrid workers’ growing demand for streamlined communications and collaboration tools, Broadvoice introduced its next-generation b-hive Communicator to give workers a single app for calling, video, text, collaboration, voicemail and fax. This version, launched in 2021 features enhanced video collaboration capabilities as part of the reimagined user experience interface. b-hive Communicator is part of the b-hive Unified Communications-as-a-Service (UCaaS) platform, which combines cloud PBX, UC and collaboration features with virtual call center. Wi-Fi and Fixed Wireless Plume Plume’s comprehensive cloud- and AI- driven SaaS Experience Management Platform includes the HomePass Smart Home Services bundle designed to improve Wi-Fi coverage, speed and reliability within the home and to enhance connected device security and provide subscribers with a personalized and superior smart home experience. Plume’s adaptive Wi-Fi service self-optimizes daily and assesses real-time device and application usage to prioritize bandwidth where and when it is needed most.
14 2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION Telesystem Telesystem’s Managed Wi-Fi solution offers customers and guests the fast, open Wi-Fi access they expect – along with the private wireless access that companies need to run their business securely and efficiently. Telesystem designs, configures, installs, monitors and manages the secure wireless network freeing businesses from the burden and cost of setting up and managing a wireless network on their own. Advanced Analytics give businesses access to see who connects, when they connect and how they navigate through their environment. Service Provider Technology SERVICE PROVIDER TECHNOLOGY Analytics, AI and Machine Learning Commio Commio offers thinQ Voice to hundreds of SaaS platforms, enterprises, and providers. Launched in September 2021, Commio delivers secure, industry-first voice solutions. thinQ Voice makes it easy to see beyond the API to control every aspect of voice calling. Back Office and OSS Innovation Intraway Intraway’s Symphonica, is a no-code, cloud-native, telco-grade orchestration and service activation platform for the automation of the entire services lifecycle across multiple networks and technology domains. Symphonica allows you to integrate your BSS to any network access technology with a few clicks, and easily design custom automated provisioning workflows with no coding required. Symphonica is a multi-tenant, software-as-as-service (SaaS) offering that runs on AWS cloud. Sage Management Sage Management’s InFuse application helps carriers and commercial clients conduct cost reconciliation efforts and correlate disparate circuit data to maintain accurate inventories. Isolated to its carrier engagements, Sage offers a blockchain carrier-to-carrier order exchange module to improve mean time to review and better contain costs. InFuse empowers the collaboration between Sage’s auditing and design teams and their carrier or commercial counterparts. Content/ Media Delivery and Enablement BullsEye Telecom BullsEye provides engaging marketing collateral for multiple levels throughout the channel. Each piece of collateral features specific content and language designed to resonate with and be relevant to the intended reader whether they are a partner, a trusted advisor or a client. All the collateral is on BullsEye’s website. The BullsEye Marcom team also creates communication materials to help individual partners and trusted advisors continue to build their businesses. Emerging Markets Deployment DC Blox DC BLOX has built four data centers since 2017, with additional facilities in various stages of deployment. DC BLOX focuses on smaller, growing cities across the Southeastern United States to provide physical and network infrastructure to underserved markets that previously had not had access to state-of-the-art, secure, and reliable infrastructure without traveling to the major metropolitan areas. Zenlayer Zenlayer is a leader for edge computing in emerging markets reaching more than 85 percent of the world’s internet population. Its private backbone network spans six continents, has more than 270 edge PoPs, exceeds 37 Tbps connectivity and has more than 2,300 peers. Green Communications Deployment BullsEye Telecom BullsEye implemented a paperless way for clients to receive notifications, access billing statements and monitor their account online. The intuitive and user-friendly portal called My BullsEye Account (MBA) gives subscribers the ability to check their latest bill online, review past invoices, run usage reports, view traffic and trends and more.
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