2022 VISIONARY SPOTLIGHT AWARDS | CHANNELV ISION 15 Most Responsive Supplier Channel Teams Console Connect by PCCW Console Connect’s Network-as-a-Service (NaaS) platform provides scalable, flexible and secure networking and a suite of applications designed to simplify complexity and help businesses thrive in the interconnected ecosystem of digital supply chains, partners and channels. Its PartnerConnect program has the Console Connect platform at its core and is designed to equip partners with access to the network services and applications, and a powerful set of sales and marketing tools to drive revenue growth and customer success. Console Connect by PCCW Global is an easy-to-use platform for the Software Defined Interconnection of businesses, applications, and infrastructure. Arelion Since 2020, Arelion – formerly Telia Carrier – has maintained its Conflict-Free Channel Program, enabling technology brokerage firms to provide their customers with a high-performing alternative to the traditional telecom providers’ channel model. The Conflict-Free Channel Program allows Channel Partners to work directly with Arelion account directors. Arelion’s best practices Guidelines for Engagement establishes the foundation for a productive channel relationship and assures it works cooperatively with its partners to achieve common goals. National Retail Solutions (NRS) National Retail Solutions (NRS) has a large, experienced Channel Sales Manager Team. Each Channel Manager supports a small group of distributors. Plus, each Channel Manager has a support person directly assigned to help and ensure when distributors call, they either speak to someone directly or receive a call back within 30 minutes. OTT Applications Reinvent Telecom Reinvent built a private-label platform that empowers its reseller partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables partners to deliver UCaaS, Conferencing & Collaboration, CCaaS, SMS Messaging and SIP trunking/Microsoft Direct Routing services. With the platform, resellers can build cloud voice businesses while keeping full ownership of their customers. Partner Portal BullsEye Telecom BullsEye offers an online mobile-friendly portal that is a proprietary tool built as a single-page application and SOA (Service Oriented Architecture) to support API integration. This portal, My BullsEye Account (MBA), is the gateway to all the information clients and their partners need to manage their telecom. BullsEye provides a single invoice solution, online telecom management system and an online support resolution system through a single portal to manage all accounts with one login. Nextivity Nextivity’s Cel-Fi WAVE Portal is a web-based platform that provides installers and authorized users remote monitoring, managing, and control of Cel-Fi installations. Compatible with all Internet-connected Cel-Fi systems, the WAVE Portal offers carrier-grade security and is accessible from any web browser. By logging into the platform from a computer or mobile device, users can organize all their deployments, commission new Cel-Fi QUATRA systems, view real-time system performance, adjust alarm policies and notification settings, update software and more. Viirtue Viirtue’s proprietary partner portal provides all the tools for channel partners to be successful within a single pane of glass. Complete with e-learning, marketing, quoting tools, invoicing tools, integrations with popular softwares such as QuickBooks, Connectwise and more. Rural and Underserved Connectivity Advantix A dairy farm with three dozen rural locations across the country was experiencing frequent wireline internet service disruptions. Advantix deployed SmartSIM router-based connectivity for wireless backup so the farm’s rural locations would not lose access to critical business tools including email, ERP and warehouse management systems, which are hosted in the organization’s datacenter. Since deploying the Advantix back-up solution, downtime was reduced. Advantix monitors the company’s 4G infrastructure, functioning as a critical cog to flag issues for faster resolution and help control runaway costs when wireless backup is used.