31 • Management: In addition to installing networking and communications services, NHC also manages customers’ WAN, voice, security and firewalls. The company encourages advisors to “accessorize access,” using connectivity as a launchpad for additional opportunities. “Our stack enables partners to land and expand in customer environments, starting with access and adding in overlay and managed services as they go along,” Fabbricatore explained. “This model is designed to be flexible and reduce headaches for partners and clients.” Trust as a Competitive Advantage Underpinning NHC’s stack is a company built on accountability, with a strong commitment to partner and customer success. “We don’t hand off problems when they arise. Our team members will own each issue and make it right for the partner and customer. This hands-on approach reduces repair times and keeps customers coming back.” At the same time, NHC offers a flexible, partner-centric program. Partners benefit from no sales restrictions on accounts and carriers, along with industry-leading commissions. Combined with NHC’s quality commitment and demonstrated track record of success, this approach makes the company an attractive option for partners. “Advisors are navigating a sea of change right now, and many are looking for expert guidance at the supplier level,” Fabbricatore said. “NHC provides a strong foundation that partners can rely on.” Key Growth Opportunities Fabbricatore pointed to three key opportunities for NHC partners in 2026: • POTS Advisory: The window for plain old telephone service (POTS) migration is closing, as organizations steadily retire analog lines. However, there is still time for partners to evaluate customers’ environments and advise on risks such as rising costs and safety concerns. NHC offers a variety of POTS replacement options, backed by a dedicated team designed to make migrations fast, compliant and seamless. • UCaaS: Despite lingering uncertainty around UCaaS, NHC continues to see rising demand driven by expiring COVID-era contracts, ongoing hybrid work requirements, and the need for secure communications with predictable monthly pricing. NHC has more than a decade of experience designing and deploying VoIP solutions. The company also recently introduced new offerings that equip partners with modern collaboration tools, advanced features and deep integrations. • Managed security: According to Fabbricatore, a significant opportunity currently exists around security at the edge of the network. NHC partners can offer a broad range of managed security services including cloud-native security platforms, fortified next-generation firewalls, secure remote access and advanced threat monitoring and protection — helping customers reduce risk while increasing stickiness and recurring revenue. NHC’s ability to solve complex customer challenges gives partners a distinct advantage in the channel and a resource to help capitalize on new opportunities when they arise. “We’ll go above and beyond to take care of the customer,” Fabbricatore said. “And when a need is highly specialized, that’s where we really excel. We’ve worked with countless partners to develop custom solutions that others simply can’t deliver, leveraging our expertise and deep carrier relationships.” 2026 Outlook NHC is coming off yet another awardwinning year of growth. In 2025, NHC took home three Sandler Partner Provider of the Year Awards, while Evan Davie received the Telarus Top Local Channel Manager Award for Outstanding Innovation and Impact for Channel Partners. NHC also captured four ChannelVision Visionary Spotlight Awards including Overall Excellence in Customer Service, Best Service Delivery Team, Channel Program of the Year and Multi-Location Deployments. “Over the last few years, we have been focusing heavily on strengthening our relationships with advisors, TSDs and carriers, and it’s beginning to show,” Fabbricatore said. “This year, we’ll look to keep the momentum by hitting the road, getting in more face time and co-hosting more events. Our channel community is one of our biggest strengths, and we’re proud of the progress we’ve made.” NHC is also enhancing its back-office operations to further support partners. “We’ve expanded our project management and operations teams and built out new departments focused on customer experience and support,” Fabbricatore added. “As a result, our team is doing more follow-ups as we onboard customers. We’ve always been strong in this area, but in 2026 we really want to prime our engine and take our capabilities to the next level.” Those investments are already paying dividends. According to Fabbricatore, NHC is seeing increased quoting and ordering activity from partners that value the company’s hands-on approach. “Our goal is to make the whole process — from quote to bill — as seamless as possible,” Fabbricatore concluded. “We’re listening closely to feedback and continuously refining our workflows.” o NHC will return as THE Diamond Sponsor of CVxEXPO 26, taking place Nov. 17-18, in Glendale, Ariz. Doug Fabbricatore, NHC CEO WINTER 2026 | CHANNELVISION
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