CV_Winter_21

PCCW Global announced a new collaboration with RingCentral to provide on-demand private network connections to RingCentral’s global unified communication services. With PCCW Global’s Console Connect Software Defined Interconnection platform, which is available via more than 350 data centers globally, enter- prises can establish on-demand private network connections to RingCentral’s global unified communication services. Once RingCentral customers are connected to the Console Connect platform, they can establish private connections between their enterprise sites and RingCentral cloud services worldwide through the Console Connect web portal. Connection bandwidth can be changed instantaneously as required to meet rapidly changing business demands. As businesses accelerate their adoption of cloud-based technology and UC solutions, the availability of RingCentral cloud-based communication services on the Console Connect platform will provide them with greater network flexibility and reach, said the companies. Commvault, a U.S.-based enterprise data management vendor, recently appointed Dell EMC veteran John Tavares as its vice president global channel and alliances. He will lead Commvault’s global partner organization. Tavares was at Dell EMC for more than two decades before the Dell merger, more recently holding the position of Dell’s divisional vice presi- dent of of North America central DCS sales organization. Commvault said Tavares will be focused on growing Metallic, Commvault’s SaaS division, in the region and “further strengthening Commvault’s presence in Asia Pacific.” In addition to the SaaS pivot, Tavares also plans a revamp in April that will focus on MSPs. Tavares’s predecessor Mercer Rowe has now become area vice president for Commvault’s business in Japan. The global outbreak of COVID appears to have impacted international calling, but perhaps being locked down and isolated didn’t drive as much inter- national calling as might be expected. According to a survey of international operators by TeleGeogra- phy, only a bare majority of operators saw a jump in international call volumes as the pandemic tightened its grip in March. And the bump in traffic was short-lived. Only 4% of carriers reported that traffic levels remained elevated by the second and third quarters of the year. Did you see in increase in international traffic in March compared to same period in 2019? Denver-based Pax8 recently announced the launch of Pax8 UK and its strategic leadership team. The announcement comes on the heels of Pax8’s acquisition of Wirehive, a cloud hosting and consultancy company in the United Kingdom. The Pax8 UK team has hired close to 30 employees, plus the addition of 32 Wirehive employees. The new C-suite includes Robert Belgrave, CEO; Simon Green, CTO; James Rossell, COO; and Cole Knuth, CRO. Phylip Morgan will serve as chief channel officer. Morgan comes to Pax8 UK with more than 30 years of experience in the IT industry. He is responsible for building channel relationships in EMEA and expanding market opportunities. Partners in Europe now can access the Pax8 Platform to purchase products from vendors including Microsoft, Bitdefender, Pax8 Pro, SentinelOne, Dropsuite, Ironscales, Liongard, SolarWinds Passportal, Acronis, and Airslate. Arrow Takes Aim at Europe Arrow has become the first pan-European aggregator partner for Symantec’s Enterprise Security business following its sale to Broad- com last year. The U.S. distributor announced the agreement with Broadcom’s Symantec makes it the vendor’s first commercial pan-European aggre- gator, covering Austria, Benelux, France, Germany, Iberia, Ireland, Italy, the Nordics, Switzerland, and the United Kingdom. Arrow will provide customer technical support directly for Broad- com’s commercial enterprise clients and support the channel through new opportunities, driving renewals and working with its partners. PCCW Global, RingCentral Collaborate to Provide UC Services COVID Impact on Int’l Calling Pax8 Announces ‘Pax8 UK’ Increase in traffic Traffic was same as last year Decrease in traffic Percent of Respondents Indicating “Yes” Cyber Attacks Partners’ Customers Were Victims of in 2020 We don’t plan to pursue an MEC strategy We are evaluating suppliers’ solutions We are conducting MEC trials We are not evaluating the MEC opportunity yet We are developing a business case for MEC We have deployed MEC commercially Source: TM Forum Phishing 69% Malware/Virus 54% Ransomware 47% Data Breaches 16% None 15 Cryptojacking 14% DDoS 12% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: Untangle Biggest Changes Among Business Adopters Medium Between 2019 and 2010 Source: Spiceworks Web Conferencing (Internal) Web Conferencing (External) Business (Int 2019 2020 Percentage of Business Adopters using Com 0% 20% 40% 60% 80% 100% 29% 29% 29% 14% 11% 7% 49% 56% 51% 59% 69% Did you see an increase in international traffic in March compared to same period in 2019? Source: TeleGeography INTERNATIONAL AGENTS Commvault Names Global Channel Boss 38 CHANNEL V ISION | January - February, 2021