CVx Show Daily Day 2

1 2 CVx at ITEXPO I FEBRUARY 12 - 14, 2020 www.bekabusinessmedia.com DAY 2 T elinta, a global provider of white label cloud-based switching and billing solu- tions for VoIP service providers, has added several new capabilities to its brandable solutions for mobile and desktop softphones. Telinta customers and their resellers can offer VoIP services to end users by customizing Telin- ta’s brandable mobile softphone and desktop softphone applications with their own logo, brand name, clickable website URL, language options and other details. The app can present an optional menu of capabilities that promotes the Telinta customer’s business, while enhancing the end user’s experience. These new features include: • Brandable Prepaid Balance Indicator - Telinta customers can show their brand name along- side a field displaying the user’s prepaid balance throughout the mobile app.  This highly flexible option lets Telinta customers decide to show just the brand name, just the balance or both the brand name and the balance. • Rate Calculator - This option enables Telinta customers to display their own per-minute prices within the app via an intuitive end user interface. Users select the country they wish to call or enter the prefix they wish to dial in order to see the Telinta customer’s per-minute rate for that call. • Invite Friends and Family - Users can email their friends and family, via a pre-scripted invita- tion to download the free app and sign up for the Telinta customer’s service. The default email text can be customized by the Telinta customer and edited by the user before sending.  • About Us Screen - Telinta customers can display their logo, brand name, describe their business, offer promotions and show a clickable URL.  This screen is designed to be easily customized. • Contact Us Screen - Telinta customers have the option to include an email form, contact information and phone number to better serve their users.  The apps enable Telinta customers to offer their own VoIP services for both inbound and outbound over-the-top (OTT) calling, and like all of Telinta’s hosted solutions, Telinta customer can use their own providers for DIDs and VoIP termi- nation. These brandable softphone apps also can be used for free peer-to-peer on-net calling via Telinta’s softswitch and billing platform. The brandable mobile softphone app is avail- able for both Android and Apple iOS devices, with free download from the App Store. It includes automatic configuration via QR code, audio and video calling, call recording and SMS, among other features. “Brandable softphones enable Telinta customers to offer their end users and resellers a way to use VoIP from multiple devices and operating systems,” said Alex Ferdman, CEO of Telinta. “We offer a comprehensive cloud-based solution, with the brandable tools VoIP service providers need to succeed.” p Telinta Updates Its Brandable Softphones Pax8, Novacoast Partner to Offer novaSOC C loud solutions provider Pax8 announced a strategic partnership with IT solutions company Nova- coast to offer novaSOC, a comprehensive monitoring and alerting security service that consolidates input from multiple threat intel- ligence sources to validate indicators of network compromise. “Hackers are now using new and diverse techniques to launch multiple forms of cyber- attacks, making it more important than ever for MSPs to protect their clients with multi- layered security solutions,” said Ryan Walsh, chief channel officer at Pax8. “novaSOC will help our partners detect security vulnerabili- ties and suspicious activity.” The enterprise-grade security solution enables MSPs to manage customers with high demands for security and uptime – particularly in the healthcare and financial industries – while identifying potential weak- nesses, improving response times and opti- mizing workflows, said Walsh. novaSOC provides security monitoring that detects known security vulnerabilities and suspicious activity, instantly offering alerts and reporting to the cloud to enable rapid support and resolution. novaSOC features a multi-tenant portal that provides a single location for security and user manage- ment. The portal enables detailed alerting and a reporting dashboard that allows part- ners to drill down into individual customers. To ensure the highest level of security, the portal is enhanced through multi-factor authentication, and MSPs can choose their preferred ticket integration option. “We’ve combined our technology teams – development, security advisory, engineering and our global SOC network – to bring together this impressive new technology,” said Adam Gray, chief technology officer at Novacoast and novaSOC co-architect. “Everything we’ve learned running SOC services for large global enterprises and highly regulated industries helped us build novaSOC, which provides comprehensive, enterprise-grade SOC services, vulnerability management and threat hunting – empow- ering MSPs to provide greater security to their end customers, supported by directed security guidance on all our findings.” “Since we have been trialing novaSOC, the product has alerted us to important vulner- abilities existing in our managed systems,” said Justin Dews, chief information officer at Techvera and a Pax8 partner. “These vulner- abilities may have otherwise gone unnoticed. The service itself is easy to deploy and easy to monitor; we’ve received great customer services, and we are impressed with the quality of the service and the value it provides.” “We have been using novaSOC since launch and are impressed with its capabilities and the increased security checks,” said Chad Grahek, owner at Grahek Technology and a Pax8 partner. “Novacoast’s view on security takes into account the issues most of our customers are not thinking about. novaSOC offers our customers a significant amount of security and value, and together, we will continue to re-enforce that message.” p