CVx Show Daily Day 2

WWW. CVXEXPO.TMCNET .COM 1 9 www.bekabusinessmedia.com DAY 2 Fonative Supplies Ontario Systems with Trusted Entity Calling Powered by Numeracle F onative has announced a live customer deployment of its Trusted Entity Calling solution by a Fonative customer, Ontario Systems, a provider of receivables management software to healthcare providers, ARM agencies and government collections departments. This solution is powered by Numeracle, a pioneer of robocall blocking and labeling visibility in the calling ecosystem. Fonative’s Trusted Entity Calling provides customers such as Ontario Systems with phone number registration to increase the connect rate on outbound calls, resulting in more and more effective customer conversations. To accomplish this, Fonative deployed Numeracle’s Numera- Cert and NumeraList solutions to vet and verify trust in the calling party’s identity and register phone numbers across the wireless ecosystem. The cloud-based process is enabling call centers utilizing Ontario Systems’ Omni Voice service to register phone numbers associated with verified entities, laying the groundwork for STIR/SHAKEN call attestation. By validating the numbers with NumeraList, the legitimate calls are identified to the network. As a result, outbound calls to consumers originating from the Ontario Systems’ customer call centers will not be mislabeled and incorrectly displayed as FRAUD or SCAM calls. Fonative’s carrier-grade CPaaS platform supports leading North American call centers that focus on healthcare-related and financial activities. Calls placed often surround payment and collection matters which involve the sharing or collecting of protected health information and payment data. As an intelligent solution, Numera- Cert and NumeraList complement Fonative’s best in class, HIPAA and PCI-compliant communica- tions cloud-based API. p S peedcast comes to Ft. Lauderdale fresh off a huge customer win. The provider of satellite-based remote communications and IT services recently announced that is has been awarded a 12-month contract with the second-largest mobile operator in Mexico. Speedcast’s fully managed, end-to-end cellular backhaul solution will help the mobile operator expand its network and provide connectivity to sites where other types of communications are unavailable, said the company. Speedcast Announces Mexican Mobile Operator Win (Continued on page 21)