CVx Show Daily Day 2

2 2 CVx at ITEXPO I FEBRUARY 12 - 14, 2020 www.bekabusinessmedia.com DAY 2 Q&A with Ingate GM Steven Johnson I ngate Systems has unveiled three new midrange session border controllers (SBCs) this week at ITEXPO: the SIParator/Firewall 22 (the S22), the SIParator/Firewall 42 (S42) and the SIParator/Firewall 82 (S82). The S22 replaces the SIParator/Firewall 21, with a smaller footprint and twice the capacity. It can handle up to 800 simultaneous VoIP sessions. The 19” rack mount kit is now also a tray where two S22 units can be mounted side- by-side, occupying only 1U of space. The new S42 model replaces Ingate´s S52 model, at the same price, with the same or better performance and features, while the S82 has about twice the performance and close to Ingate’s S95 server-based SBC, specified at handling 4,000 concurrent sessions with voice media. Ingate’s SIParator/Firewall SBC is available as one of six hardware models, as various software variants for virtualized x86 hardware for your own virtual machine or for a public cloud platform: Amazon Web Services (AWS), Microsoft Azure, OpenStack and Google Cloud Platform. All SBC features of the 6.2.x – 6.3.x releases are available in all variants of the Ingate SIPa- rator/Firewall SBCs. High-performance voice transcoding (125 to 3,000 sessions for G.729 and G.722) is now included as standard, and Opus and Silk have been added. We caught up with Ingate general manager Steven Johnson at ITEXPO to learn more about the company and these exciting developments. CV: Tell us about Ingate, and how you fit into the ITEXPO community. SJ: We’re the people who provide the SIPa- rator SBC for VoIP networks. We have been doing this successfully now for about 20 years, solving problems for our customers ranging from SMBs to very large call center applications. CV:What challenges do you solve for customers? SJ: We solve a variety of problems—basic issues that SBCs were designed to solve, which basically are NAT traversal, security and routing and several other features that support those kinds of requirements. We have also expanded our products to accommodate road warriors who need access to the PBX functionality that may reside in their home offices. We do that using both hardware, software (on premises installation or as a virtual machine) and finally in the cloud itself through AWS, Azure, Google, etc. – almost any cloud environment you can think of. CV: Tell us about the latest iteration of the SIParator. SJ: Last year we reached the end of the lifecycle for our previous product in the mid-range category for 2,000 to 4,000 sessions. We had been working with our vendors to come up with a new product to take its place. In fact, we came up with two products. They’re both built around the same chassis but with different processors. One can achieve 2,000 simultaneous sessions and the other 4,000 simultaneous sessions. These products are much smaller in size than the previous SIParator S52. In fact, we have to sell a kit to fit them into a rack. We also have a kit that allows them to be placed on a wall. CV: So you’re ultimately saving space for customers in their racks and colos, while increasing the amount of simultaneous calls that they can manage. SJ: That’s exactly right. Our mid-range prod- ucts also have connections or ports for fiber now. So not only can you use Ethernet, but if you’re in an environment where there is fiber, you can connect directly with our product without an intermediary device. CV:What are some key takeaways that you want to share with our readers? SJ: We have a product that satisfies the requirements of 95 percent of the population— small businesses to large ones. We can support up to 20,000 sessions on our biggest hardware. We can provide you the software for virtual machine installation. And we can get you as many calls as that hardware would support. In addition, all our products have the same software. We have a startup tool which makes it easy to configure basic communications. And we have facilities that help not only the small business with basic requirements but also very large call centers. We have call centers that are doing call setups at 100 per second, which is a lot of calls. We’re one of the few companies in the industry that’s been able to do that. In addition, we now have some REST APIs that we have incorporated that make it even more interesting for call centers that want to design specific campaigns and use our APIs to create those campaigns in the SIParator without having to go in and do a lot of programming. We’re making a lot of great strides. Our customers are extremely happy, and one of the accolades we often get is our ability to support them. We pride ourselves on being customer oriented, and it shows. p You can find Steven and the Ingate team at booth #100 this week during ITEXPO. A $10,000 Grand Prize will be given away as the final drawing today on the expo floor at 12:45 p.m., but you must be present to win all prizes. STICK AROUND FOR THE GRAND PRIZE