DAY 2 10 ISPAMERICA SHOW I MARCH 2 – 5, 2026 www.bekabusinessmedia.com Innovative Circuit Technology Ltd. (ICT) has released the Modular Power Series 2 (MPS2) and MPS Ultra 2, next-generation modular DC power systems. Building on the success of the original Modular Power Series and MPS Ultra, these updated systems introduce key enhancements designed to meet evolving demands in wireless communications, broadband networks and critical infrastructure. New features include enhanced lithium-ion battery integration through an RS-485 MODBUS interface, enabling direct communication with supported battery management systems (BMS). Real-time battery data is accessible through ICT’s graphical user interface or via SNMP for streamlined monitoring. The Intelligent Controller Module now features a 1 Gbps Ethernet port for seamless integration with gigabit network infrastructure. Additionally, the updated Load Distribution Module supports 10-gauge wiring, increasing load current capacity while reducing voltage drop. Developed in response to customer feedback and advancing industry standards, the MPS2 and MPS Ultra 2 continue ICT’s commitment to delivering intelligent, reliable and high-performance DC power solutions. J Visit ICT at ISPAMERICA 2026 booth 424. gaiia Unveils Referral Feature for Customer-Led Growth ICT Launches Modular Power Series 2, MPS Ultra 2 MyISPScore.com Helps ISPs Discover Growth Constraints Customer referrals remain one of the most effective growth channels for broadband providers, but many referral programs introduce operational overhead, manual tracking, or disconnected tooling. gaiia’s new Referral feature is designed to remove that friction. It enables service providers to support customer-driven growth while keeping referrals tightly integrated with existing onboarding, billing, and support workflows. In the program, each customer is automatically assigned a unique eightcharacter referral code. This code is visible directly in the client portal and can be shared with friends or family in just a few clicks. From the same view, customers can track the status of their referrals, including which referrals are pending, successful, or rewarded. This transparency reduces inbound support questions while keeping customers engaged in the referral process. New customers, meanwhile, can enter a referral code directly during checkout as part of gaiia’s existing white-label signup flow. No additional forms or custom development are required. This ensures referrals are captured at the point of sale, where conversion rates are highest, without disrupting the onboarding experience. The service provider can define how long a new customer must remain active before the referrer (existing customer) becomes eligible for a reward. This eligibility period ensures referral payouts are tied to real retention rather than triggering immediately at signup. By default, incentives for the referee (new customer) are applied at order submission, creating an immediate and clear benefit during signup. Together, this approach balances customer motivation with revenue assurance and long-term retention goals. Once the eligibility period is reached, gaiia automatically validates that both the referrer and referee are in good standing, such as having no delinquent balances. After validation, referral data including customer details and referral status is synced to Snowflake. This enables reliable reporting, attribution, and analysis without manual reconciliation. gaiia supports multiple incentive models, giving CSPs flexibility in how referral rewards are delivered. • Within gaiia (automatic): Referral incentives can be applied directly as one-time, dollar-based service credits, such as a $50 credit applied after order submission. These credits are handled natively within billing. • Outside of gaiia (via workflows): For incentives such as gift cards, cash payouts, donations, or other non-service rewards, gaiia’s workflow editor can be used to trigger external fulfillment. All required referral data is made available via Snowflake to support downstream systems or partners. CSPs also can combine both approaches if needed. Customer support representatives can view a customer’s referral code and full referral history directly within the account view. This makes it easy to answer questions, confirm eligibility, or assist customers without switching tools. Sales and CSRs also can manually apply referral codes when creating or updating accounts in gaiia. This supports scenarios where a customer forgets to enter a code during checkout or when accounts are created directly by internal teams instead of through the online signup flow. J Visit gaiia at ISPAMERICA 2026 booth 205. Business management frameworks such as Traction EOS can be powerful but also can feel complex. And getting full team buy-in can be a battle. ISPs need a more modern, streamlined approach that’s easier to adopt and more directly tied to outcomes such as retention and growth. To address this, ISP billing experts at Visp.net created MyISPScore.com, a free assessment tool that ISPs can use to evaluate their performance and uncover their biggest growth constraints. “I’ve spent 36 years building software to help streamline ISPs,” said Todd Grannis, founder of Visp.net. “After working with hundreds of providers, one truth kept repeating: there’s only so much you can solve with software. Real breakthroughs come when the business aligns around the right constraints — and fixes them with practical, adoptable systems.” In minutes, the free assessment gives a clear, data-driven snapshot of what’s most likely holding ISPs back — whether it’s onboarding, service reliability patterns, ticket workflows or leadership execution. Instead of debating opinions, leaders get a practical starting point their team can rally around. “If you want a faster path to stronger retention and predictable growth, start with the truth,” Grannis said. “Take the assessment at MyISPScore.com to see your biggest constraints.” J Visit VISP.net at ISPAMERICA 2026 booth 104.
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