ChannelVision Sept-Oct 2017

EMERGENT Voice Report) . However, to move from the simple consumer-based use cases to providing a more voice-first environment in the enter- prise world, a few things will need to happen. Security will be critical if we are to start having our enterprise sys- tems relying on voice commands – should anyone be able to command critical equipment or systems just by speaking? The answer, clearly, is no. Privacy too is a top concern, and while the physician example above seems simple enough, we need to think about this in context of regula- tions. Are a patient’s rights – as per HIPAA regulations in the U.S. – violated if these verbal commands expose the patient’s medical information to any potential third parties? Secure access We already are seeing the next step of voice recognition systems where the technology is able to sup- port secure access. Banks are among those intro- ducing voice authentication to their telephone banking systems. While this may leave some customers a little concerned over the security of their account, my feeling is that it will follow the adoption cycle we saw in e-commerce, where the initial con- cerns for credit card fraud needed to be overcome before we saw the me- teoric rise in online purchasing. We will continue to see innova- tion in voice recognition systems and improvements that will enable voice system security to be viable in an enterprise environment and ensure that only authorized users with the right privileges can perform the associated actions. And whereas your microwave might not be spying on you, some devices will be always-on, always listening and potentially recording. A few well-publicized cases of privacy invasion, commercial espionage or legal jeopardy could stall adoption. This suggests that a big On/Off Source: Deloitte analysi To what degree ha the SD-WAN deployment impacted your investment in the following? Source: Cato Networks Source: VoiceLabs The Voice-First Stack Operators Perceptions of 5G 35% 36% 35% 48% 53% 14% 28% 39% 24% 17% 52% INCREASE DECREASE NO IMPACT 36% 28% 28% 30% Source: 451 Research Technology Priori Enable applications to thrive and be financially sutainable Showcase the device’s intelligence and teach the consumer what is possible with voice-first Software that interprets speech, connects to the cloud to process it, and responds intelligently Devices like the Amazon Echo and Google Home that the consumer interacts with directly Routers WAN optimization appliances MPLS services Internet services Network security appliances Please rank the priorities the led to your SD-WAN deployment Source: Cato Networks 31% 48% 34% 24% 10% 28% 45% 24% 3% 38% 31% 24% 7% 31% 55% 10% 3% Critical Very Important Somewhat Important Not Important Reduced cost of MPLS servi Improved internet or cloud performance Increased network security Increased network flexibility and agility Evolutionary technology and new business model 49% Wireless 2.7X loT Infrastructur loT Big Data An IT Staff to loT Network Ed Aligning Corpo Aligning loT Across Multi Which of the follo organization to de Changes to IT Re Over the next 12 mo the capacity of the fo Storage Infra Network Edge/Perimeter Eq Server Infra Off-Premises Publ No On-Premises Priva Company-Owned Datacenters and Third-Party Manage Provider September - October, 2017 | Channel Vision 17