Technology advisors today often manage multiple client relationships at once, leaving little time to identify new opportunities within existing accounts. As a result, valuable expansion conversations can be missed, even when customers have clear needs that fall outside the advisor’s immediate portfolio. Quest Technology Management helps solve that challenge. As a technology management firm and MSP, Quest gives partners access to broader technical expertise, expanded service capabilities and the support needed to uncover new revenue opportunities without requiring partners to manage every step on their own. Quest’s portfolio spans managed services, cybersecurity, disaster recovery, incident response, infrastructure management and professional services, along with access to leading manufacturers. That breadth allows partners to bring Quest into customer conversations with confidence, knowing they have a resource that can help identify, qualify and support a wide range of IT needs. According to Quest Vice President of Sales and Partnerships Adam Burke, approximately 75 percent of the company’s new channel revenue in 2025 was generated by Quest on behalf of its partners, reflecting the strength of its channel-focused model. “Quest has built a strong reputation as a trusted partner, with a demonstrated ability to add valuable services and generate revenue,” Burke explained. “Once you bring Quest into an account, we can produce strategic cross-sell and upsell opportunities and run their IT spend through the channel on the partner’s behalf — with or without their involvement. We don’t impose rigid requirements around deal registration. If you’re the partner on record, we grow along with you.” That flexible, partner-centric strategy continues to drive measurable growth. Quest grew by more than 35 percent in 2025 and is on track for another strong year. “Much of our recent growth is based on the decision to become a channelfocused organization,” Burke said. “Today, our growth strategy is fully aligned to that model.” To support that growth, Quest recently added new partner resources along the East Coast and Central regions, including a channel manager in New Jersey and a technical consultant in North Carolina, along with additional headcount to support regional expansion. Burke and his team also are focused on making it easier for partners to bring Quest into customer accounts and position its services effectively. “Our partners have been asking for more training and content, so we’ve doubled down in those areas,” Burke added. “Over the last year, we developed several go-to-market playbooks around specific verticals and entry points. We also added a learning management system in place for partners to get certified in those areas.” Quest also hosts small groups of TSDs, sub-agents and technology advisors each quarter for immersive, on-site sessions at its Roseville, Calif., headquarters. The sessions give partners a firsthand look at Quest’s operations, leadership team, facilities and business units. “We continue to get amazing feedback from these sessions,” Burke said. “Each two-day event gives partners an opportunity to see our state-of-the-art facilities, meet with our executives and spend time with the teams that run our business units. It’s an absolute gamechanger and critical for building lasting relationships.” The on-site experience also gives partners a clearer view into Quest’s disciplined approach to qualification, customer engagement and opportunity development. “Quest is known for having a thorough qualification process, which helps save time and drive stronger outcomes,” Burke said. “Our on-site visits help partners experience our unique culture and vetting process, hear directly from our leadership and see firsthand how we operate. Partners always walk away with a clearer understanding of how we evaluate opportunities and how we engage with customers. So overall, it’s a great learning experience.” o For the first time, Quest is offering a one-time MRR SPIFF on new managed services deals. The promotion runs through Dec. 26, 2026. For additional details, email contact@questsys.com. Adam Burke, Quest VP of Sales and Partnerships A Lever for Growth Quest Technology Management helps partners expand IT offerings, uncover new opportunities and grow customer relationships 40 CHANNELVISION | 2026 TSD DIRECTORY 2026 TSD Directory
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