56 2026 VISIONARY SPOTLIGHT AWARDS | CHANNELVISION Could Infrastructure & Services C3 Complete For 10-plus years, C3 Complete’s team has designed and supported public, private, hybrid and multi-cloud-based solutions to streamline an organization’s cloud journey. C3 Complete takes a holistic approach to understanding a company’s cloud needs, helping ensure that its partners can safely migrate from “A” to “Z.” This includes specific challenges related to infrastructure that relies on outdated clients/servers/hardware. C3 analyzes potential impact before designing a custom cloud solution to improve networking and assist migrated files and application services. This helps eliminate network outages, cut costs and improve security and compliance posture, all while adding remote desktop support. Contact Center/CCaaS First Orion At the core of First Orion’s innovation is a dual-layer ecosystem SENTRY Call Blocking and INFORM Branded Calling, addressing two critical challenges for modern contact centers: fraud disruption and low answer rates. SENTRY Call Blocking operates at the network level to detect and block unauthorized, spoofed and fraudulent calls in real time before they reach subscribers. Deployed across Tier-1 carrier networks, SENTRY helps protect enterprise brands from impersonation while reducing malicious traffic that contributes to customer confusion and operational inefficiencies. INFORM Branded Calling enables verified business communications by displaying a company’s name, logo and call reason on a recipient’s mobile device. By adding trusted context, INFORM improves answer rates and right-party contact, helping contact centers reduce repeat dialing and improve outreach efficiency. INFORM is used in industries where timely engagement is critical, including healthcare, financial services, utilities, retail and staffing. Transaction Network Services TNS Enterprise Authentication and Spoof Protection verifies legitimate enterprise calls while blocking harmful spoofed traffic in real time, preventing fraud before it reaches consumers. By securing the voice channel at the network level, contact centers protect customers, preserve brand integrity and ensure critical communications are reliably delivered. TNS Enterprise Branded Calling enhances outbound engagement by displaying rich call information — including brand name and logo — directly on consumers’ mobile devices. By clearly identifying legitimate businesses, enterprises increase answer rates, strengthen brand visibility and improve the overall customer experience. The TNS Enterprise Product Suite has achieved rapid adoption. During the last year, TNS branded 1.9 billion calls, a 61 percent annual increase. Cybersecurity Brandefense Brandefense is an AI-powered Threat Intelligence (TI) platform that helps organizations detect, understand and respond to threats originating outside their network perimeter. The platform continuously monitors the open, deep and dark web, along with social media, code repositories and typo squat infrastructure, to identify exposure before it becomes an incident. Rather than operating as a collection of separate point tools, Brandefense is built on a single, AI-driven intelligence core that powers every detection capability across the product, giving customers one unified view of their external risk instead of a patchwork of disconnected dashboards. FatPipe Inc A key differentiator of FatPipe Cybersecurity is its customer-premises deployment model. All primary security enforcement, inspection and decision-making occur locally at the customer edge, rather than being dependent on third-party, cloud-hosted security services. This architecture ensures continuous protection even during cloud outages, internet disruptions or upstream provider failures. At the software layer, FatPipe delivers Total Security 360, a multi-function cybersecurity stack deployed at the WAN edge, data center or private cloud. It provides real-time threat detection, traffic inspection, policy enforcement and compliance visibility without introducing latency or reliance on alwaysavailable cloud services. Security telemetry is centrally correlated through FatPipe EnterpriseView and the FatPipe Orchestrator, enabling continuous monitoring, alerting and compliance reporting across distributed environments. Picus Security At the core of Picus Platform is the Picus Exposure Score, an environment-specific, evidence-based metric that combines live exploit simulation results, security control effectiveness and asset criticality to determine which vulnerabilities are exploitable and which can be safely deprioritized. Unlike traditional vulnerability management tools that rely on static severity scores such as CVSS or EPSS, Picus continuously validates real exploitability against live defenses. Other key differentiators include Picus’ industry-first agentic BAS architecture, its ability to validate exploitability at enterprise scale with minimal operational overhead and its rapid threat coverage through Picus Labs, which delivers emerging threat simulations within 24 hours of disclosure.
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