WISPAPALOOZA Fall 2017 - Day 2 Show Daily

Important Information: Federal law mandates thatWISP PAC only accept individual (i.e. personal) contributions, and individuals may give a maximum of $5,000 per calendar year toWISP PAC. Contributions may be made via check or credit card. If your company is an LLC or partnership, your contribution may come from your company; otherwise, the check must come from an individual account. Contributions und er $100 may be given in cash. Contribution Levels Supporter: $50 Friend: $100 Patron $250 Bronze Patron: $500 Silver Patron: $1,000 Gold Patron $2,500 Platinum Patron $5,000 Minimum contribution amount to attend is $50 per person. When: Tuesday, October 10, 2017, 7:30 p.m. - 9:00 p.m. Where: e Wine Cellar at e Rio Hotel - Masquerade Village WISP PAC is the political action committee (PAC) dedicated to supporting those Members of Congress who support the legislative agenda of the fixed wireless industry. Financial contributions toWISP PAC will be used to support members of Congress from both parties who are friends to the fixed wireless industry and small businesses and to counter messages delivered by incumbent PACs. For more information or to make a contribution, please visit our website at www.wisppac.org or call 202-618-5639. Rio. Featuring over 100 wines by the glass and an incredible collection of rare wines, theWine Cellar stewards will help you find the perfect wine, port, or cognac in an authentic winery setting. While you enjoy your beverage of choice and a delicious plate of food, the PAC will present its contributions to date and the roadmap for the remainder of 2017. Annual Awards Dinner Wednesday @ 7:30pm - 10:00pm Amazon Ballroom Think And Wear It OnThursday... WISPA PROUDLY SUPPORTS www. WISPA .org 2 3 www.bekabusinessmedia.com DAY 2 Have some news or a new product announcement you’d like to see in Day 3 of the WISPAPALOOZA Show Daily? A ccording to a research by The Carmel Group, more than three-qua t r of WISPs surv yed by the analyst firm report an average monthly “churn” rate, or customer turnover rate, of 1 percent or less. A full 30 percent report a monthly churn rate of 0.05 percent or less. Perhaps this simply quanti- fies the notion that rural WISPs provide superior customer service and build strong customer loyalty, but it’s certainly below the average monthly churn rates of the leading national wireless service providers, which tend to hover well above 1 percent and often close to 2 or 3 percent. It’s particularly interesting when considering what VISP.net founder and CEO Todd Grannis mentioned during Tuesday’s opening r marks and welcome breakfast. Citing the Harvard Business School Press, Grannis referred to a study that showed how just a 5 percent increase in subscriber loyalty can result in a 60 percent increase in profit. m The complete report from The Carmel Group, “Ready for Takeoff: The BWA Industry Report 2017,” is avail- able to all WISPAmembers at www. WISPA.org. Detailed survey data also is available for sale by contacting The Carmel Group, www.carmelgroup.com . What is your co mpany’s average monthl y churn (or turnover) rate for the past year (take your average number of disconnected subscribers in a given month and divide that by your subscriber base at the beginning of month)? IP Traffic by Access Technology Source: Cisco Source: The Carmel Group The Channel plan includes A and B blocks of 1 MHz each as shown below in green: 0 20 40 60 80 100 120 140 160 180 200 17% 29% 20% 33% Mobile Data (CAGR 51%) Fixed/Wi-Fi from Mobile Devices (CAGR 57%) Fixed/Wi-Fi from Wi-Fi-Only Devices (CAGR 10%) Fixed/Wired (CAGR 12%) 2015 2016 2017 2018 2019 2020 Exa ytes per Month 47% from Mobile Devi 49% is Wi-F 22% CAGR 2015-2020 52% 6% 8% 34% 30% 0-0.05% 0.51-0.1% 0.11-0.5% 0.51-1% 1.1-1.5% 1.51-2.0% 2.01-5% Don’t Know 10% 10% 17% 10% 8% 6% 9% What was your actual or best estimate of the annual residential subscriber grow percentage rate for your company during th past year? Source: The Carmel Group 30% 8.7 13.4 16.1 26.2 9.4 4.0 8.1 9.4 25% 20% 15% 10% 5% 0% 0% 1-5% 5-10% 11-20% 21-30% 31-40% 41-50% More than 50% Percent Responding 216 MHz Low-Power Ratio Service (Unlicensed) AMTS B A A B B A 218-219 MHz AMTS 220 MHz Amateur 217 MHz 218 MHz 217.5 MHz 218.5 MHz 219.5 M Hz 219 MHz 220 MHz 222 MHz 225 MHz In-Booth Promos & Giveaways Subsentio Booth #203 Drop off your business card while visiting Subsentio to enter a drawing for an Apple iPad Air. It might not be too late. Email your product release and/or submissions to martin@bekabusinessmedia.com What’s Your Churn Rate?