WISPAPALOOZA Fall 2017 - Day 3 Show Daily

L Z OO 2017 4 WISPA PALOOZA 2017 SHOW I OCTOBER 9 - 13, 2017 www.bekabusinessmedia.com DAY 3 A mentor, meanwhile, cares mostly about teaching and nurturing people; they are good at motivating, supporting and building loyalty, but often without much concern for the bottom line. An effective leader, on the other hand, “is one who can do both,” said Christianson. “You’ve got to reach the bottom line. That is how you stay in business,” he continued. “All of you who own your own business know that is paramount. But you must be able to help people, and that is where leadership comes in.” So how do we find that leadership balance? Christianson quickly cruised through the “15 Leadership Characteristics” defined in Frogs Matter Most , but much can be boiled down to three simple concepts. First is “integrity,” which Christianson defines as “doing the right thing even when no one is watching.” Second is “respect,” which includes respect for the qualities, traits and accomplishments of others and their right to have and express an opinion (even if the CEO doesn’t agree). “Everyone is your superior in at least one way,” said Christianson, speaking to both of those points. Thirdly is “loyalty,” which must be earned. Here Christianson cited a quote from Clar- ence Francis, former Chairman of the Board at General Foods Corp.: “You can buy a man’s time, you can buy a man’s physical presence at a certain place, you can even buy a measured number of skilled muscular motions per hour or day. But you cannot buy enthusiasm, you cannot buy initiative, you cannot buy loyalty; you cannot buy the devotion of hearts, minds, and souls.” As much as anything, Christianson advised aspiring leaders in the audience to practice “emphatic listening.” That includes removing all distractions (including cell phones), maintaining attention and eye contact, refraining from inter- rupting or injecting, and clarifying by asking open-ended questions. Indeed, before taking action or criticizing employees, Christianson said good leaders will gather information and clarify by asking open-ended questions and listening intently to the answers. Emphatic listening also means listening to people from all levels of the organization, he said. “Imagine how many conversations around the water cooler or coffee pot could be valuable to the CEO.” I heard that. m (Keynote Story, continued from page 1) AmCom Solutions to Enter Retail Market A mCom Solutions, a leading tele- communications solutions provider, will be selling technology products through its new online store that is sched- uled to be launched by January 2018. As a certified solutions provider for the major carriers such as AT&T, CenturyLink, Spec- trum and others, adding products that require voice and data connectivity is a natural fit for this new company segment. AmCom will sell a variety of products to meet just about every industry need, such as two-way push to talk phones; large and small-scale projectors; a variety of hand- held, lavalier, and ceiling-mounted micro- phones for conference rooms, stadiums and convention centers; as well as security cameras and more. “AmCom is growing at a phenomenal rate. We want to continue to offer prod- ucts that are ancillary to our core service of providing internet connectivity to not only WISPs but every business that needs hard- ware, which require connectivity and/or voice solutions,” said Scott Fairbairn, President of AmCom Solutions. “We are excited to launch our online store that will allow us to be our customers’ go-to partner for a total equipment and connectivity package.” m Ritalia Funding, Booth #433 Stop by the Ritalia Funding booth for a free credit evaluation. No personal information is required. In-Booth Promos & Giveaways