WISPAPALOOZA 2019 Show Daily Day 2

www. WISPA .org 2 5 www.bekabusinessmedia.com DAY 2 G raybar, a leading distributor of elec- trical, communications and data networking products and provider of related supply chain management and logis- tics services, announced it has joined the prestigious Arizona State University Center for Services Leadership (CSL). This new endeavor helps underscore Graybar’s commitment to service excellence and service innovation. The globally recognized CSL strives to improve the business and academic under- standing of the distinctive and growing role of services in organizations and with customers. The CSL provides an opportunity for member companies to research the latest in services leadership, as well as participate in extensive information sharing across a wide spectrum of industries. This new relationship aligns Graybar with a long list of service-oriented companies that are already members of the CSL, such as FedEx, Boeing, Mayo Clinic and Lowe’s. “We are excited to join this network of leading companies dedicated to service excellence in their respective industries,” said Graybar senior vice president and chief financial officer Scott Clifford. “Over the course of our history, Graybar has achieved success by embracing change and innovating in the way we serve our customers. We believe this relationship with the CSL will amplify the spirit of innovation and service excel- lence that has been at the core of our business for the past 150 years.” The CSL was established in 1985 to pioneer the study of services when business schools were focusing primarily on products and manu- facturing enterprises. By filling this void, the CSL has established itself as globally recog- nized authority and resource in the field. Highly successful companies and top academics turn to the CSL to understand how to compete stra- tegically through both profitable services and through the use of customer service as a source of distinction. For more information about the CSL, go to wpcarey.asu.edu/csl. m Visit Graybar at WISPAPALOOZA 2019 booth #310. Graybar Joins ASU Center for Services Leadership