8 WISPAPALOOZA SHOW I OCTOBER 13 – 16, 2025 www.bekabusinessmedia.com DAY 2 For FiberLight, the future of digital infrastructure is rooted in reliability, scalability and speed. The company has built more than 20,000 route miles of fiber across 43 metro markets and has established itself as a trusted partner for enterprises, hyperscalers, carriers and public sector organizations, according to Bill Major, CEO. “We have a long history of helping our customers scale critical network infrastructure,” said Major, explaining that the company’s foundation is built on providing secure, high-capacity networks while maintaining the responsiveness and flexibility that customers demand. FiberLight’s footprint goes beyond mileage. It is strategically engineered to address growth markets where demand for low-latency, high-bandwidth connectivity is rising fastest. “Our mission is to design, build and deploy fiber infrastructure that anticipates the needs of our partners,” Major said. “That means not only serving today’s workloads but preparing for tomorrow’s applications.” This forward-looking approach reflects a broader industry trend: As cloud adoption, 5G deployments and data-intensive technologies such as AI expand, fiber becomes the indispensable backbone. Major emphasized that FiberLight’s role is to ensure this backbone is resilient and positioned where it matters most. FiberLight also has moved decisively to grow its network reach with the acquisition of Metro Fiber Networks (MFN), a dedicated fiber provider serving public institutions and carriers in Richmond and Virginia Beach, Va. MFN brings with it about 200 route-miles of high-capacity, all-underground conduit and fiber cable between the Virginia Beach cable landing station and the QTS data center campus in Richmond. Major said the acquisition of MFN “marks a significant milestone for FiberLight as we expand our network to reach Virginia Beach,” and that the MFN assets are “a natural extension of our existing network and will allow us to provide customers with reliable, high-speed connectivity services to various organizations in Virginia.” Major pointed out that gaining access to the Virginia Beach cable landing station gives FiberLight a strategic position for expansion of undersea cable routes on the East Coast. He said this acquisition complements the company’s existing footprint and that shifting dynamics, such as data center overbuilding in Northern Virginia and associated power constraints, are creating opportunity. “This situation creates an opportunity for FiberLight to build or buy fiber facilities to connect those markets,” Major said, adding that the company is exploring other “tuck-in” acquisitions in markets like Charlotte, N.C.; Myrtle Beach, S.C.; and Atlanta, positioning to strengthen its regional network along the eastern seaboard. FiberLight’s leadership views fiber not only as a utility but as the foundation for emerging technologies and long-term digital transformation. “Every data center, every 5G tower, every enterprise campus depends on fiber connectivity,” Major said. “We take seriously the responsibility of building and maintaining infrastructure that underpins these ecosystems.” It’s easy to focus only on growth metrics, Major said, “but what truly sets us apart is how our network performs day after day. Uptime, security and responsiveness are what our customers measure us by, and those are the standards we hold ourselves accountable to.” As enterprises, carriers, and public agencies face rising connectivity demands, FiberLight’s blend of scale, agility, and partnership-driven culture offers a clear path forward. “The opportunity ahead is significant,” Major said. “Our job is to ensure our customers are ready to meet it—and to be the partner they can rely on to get there.” m Visit FiberLight at WISPAPALOOZA booth 415. FiberLight Positions Itself as a Partner for the Long Haul BillMax, a trusted leader in ISP billing and operations software, announced a new cooperative venture with Infara LLC to launch Infara.ai, an AI-powered analytics and automation platform built exclusively for ISPs. Infara.ai brings together network, customer and call center data into one intelligent platform, turning raw information into predictive insights that let providers act before small issues become big customer problems. Infara was developed by one of the largest and most innovative WISPs in the United States, leveraging years of real-world experience in network operations, automation and customer intelligence. Designed from the ground up to empower ISPs of all sizes, Infara brings the future of network intelligence to every provider, making advanced AI-driven insights accessible, scalable and affordable. Delivering a ROI never before seen in the industry, Infara transforms how service providers predict issues, engage customers and optimize performance. With proven results in reducing churn, improving uptime and cutting operational costs, Infara represents a new era of intelligent, data-driven network management. At its foundation, Infara.ai runs on the BillMax billing engine, giving ISPs the proven reliability of BillMax with the intelligence and automation of AI. Together, they create a unified ecosystem that helps providers reduce churn, lower support costs and improve customer satisfaction—all while protecting the most valuable part of the network: the subscriber on the couch. “By combining Infara’s foresight and automation with the power of the BillMax billing engine, we’re giving ISPs a powerful competitive edge,” said Paul Slezak, CEO at BillMax. With Infara.ai, ISPs can finally predict what’s coming, act before it happens and deliver service that keeps customers connected and loyal. m Visit BillMax and Infara at WISPAPALOOZA booth 424. BillMax, Infara Announce Infara.ai Analytics, Automation Platform for ISPs Download the WISPAPALOOZA Conference App Let the WISPAPALOOZA conference app be your pocket companion during the show. To download: • Go to the Google Play Store or Apple Store on your mobile device. • Search for and download the “Attendee Mobile” app • After the app is downloaded on your device, open it and search for WISPAPALOOZA 2025 For full functionality, log in using the email and password used upon registration.
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