Jan/Feb 19 - ChannelVision Magazine

Core Communications Use among business users and IT departments has been encouraged by improving chat applica- tions that work across multiple operating systems and devices, as well as the fact that some of these collaborative chat apps offer functionality that email often doesn’t, including chat rooms, video confer- encing, social features and more.  In 2016, 42 percent of small businesses (1 to 99 employees), 38 percent of mid-sized companies (100 to 499 employees) and 53 percent of large businesses (500+ employees) were using collab- orative chat apps. Now in 2018, these numbers have increased to 58 percent of small businesses, 61 percent of mid-sized companies, and 70 percent of large businesses. (Email, of course, still holds the top spot among workplace communication tools with 99 percent usage.) Along with growth in usage among chat apps, there has been some shuffling among the top brands used. When Spiceworks surveyed the landscape back in 2016, Skype for Business held the top spot in the workplace, followed by Google Talking BusinessChatApps R eal-time chats applications have quickly become a core means of communications within businesses and enterprises, suggests a new survey by Spiceworks, and the larger the company, the more likely its employees are to utilize such apps. By Martin Vilaboy MicrosoftTeams gains steam among business users Why data breaches still happen Source: Aruba survey of IT/security professionals Three responses permitted When do you Source: BroadSof U.S. A Source: 10% 20% 30% 40% 50% 60% 1% It is difficult to protect complex and dynamically changing attack surfaces (mobile, byod, cloud, ioT, etc.) There is a lack of adequate staff with the necessary skills Attackers are persistent, sophisticated, well trained and well financed Human error Complexity and the inability to integrate security solutions Lack of visibility into the network Threats that have evaded traditional security defenses and are now inside the IT ecosystem Other 35% 36% 42% 43% 46% 48% 49% 1% The top security benefits from ML and advanced analytics Source: Aruba survey of IT/security rofessionals Three responses permitted 0% 10% 20% 30% 40% 50% 60% 70% 63% 60% 56% 44% 32% 28% 18% Increase effectiveness of security teams More efficient investigations Find stealthy threats that have evaded the standard security defenses Better integration with threat intelligence source Automate routine tasks Reduction in white noise/false positives Supplement to Security Information and Event Management Systems (SIEM) Current Adoption of Collaborative Chat Apps Source: Spiceworks By company size Skype for Business Microsoft Teams Slack Google Hangouts Workplace by Facebook 10% 0% 20% 30% 40% 50% 60% 36% 46% 54% 17% 22% 25% 17% 14% 13% 8% 11% 18% 2% 1% 2% Small Businesses Mid-size businesses Large businesses 47 50.0 100.0 150.0 200.0 250.0 300.0 Bo Acros benefi Source: Manufactu Value to M 80 23 57 Fact 16 Channel Vision | January - February, 2019