Jul/Aug 19 - ChannelVision Magazine

very important for us is to be able to deliver enterprise-grade security to our customers who may not have the resources to have a full-blown IT staff … There is a huge movement towards mobile POS platforms. Being able to deliver a secured reliable wireless platform for those POS devices to operate is huge for us.” Q: Having already utilized firewall appliances, how has leveraging the existing partnership with your security solutions provider helped you address your organi- zation’s Wi-Fi challenges? Wilke: “The partnership has been incredibly important. It’s been an on- going relationship that we were able to take to new heights with the Wi-Fi addition to SIFF. The partnership al- lows me to rest easy that our needs are being taken care of … Now, our service point sales, our concessions, our box office, all of that is now on the wireless network. We’re now able to transfer films between our three loca- tions via the wireless network, and our visitors can access Wi-Fi while they’re in our building – which as we all know, is a huge thing these days.” Q: In addition to being able to introduce new technologies with confidence, how has your secure Wi-Fi solution empowered your organization? James Priory, former headmas- ter of end customer Portsmouth Grammar School: “Being able to create a good wireless network with access points in every third room has been very cost effective for us, which is an important consideration. Hav- ing a strong Wi-Fi signal throughout the school now means that tutors, students and visitors have continual access to key resources and commu- nications wherever they are on cam- pus, helping us to deliver the aims of our curriculum … We now have Apple TV as a learning resource, and we’re currently rolling out plans to encour- age pupils to bring their own tablets – extending our teaching experience with built-in peace of mind.” Q: Looking to the future, do you see your organization lever- aging any additional features available through cloud-man- aged access points? Baker: “We’ve really just scratched the surface. We’re planning to direct users that log-on to our network to our splash page, which in the future may be a portal to give a donation, to tell people about upcoming events and promos, and to offer them tickets to a future showing.” o Ryan Orsi is director of product management at WatchGuard Technol- ogies. He can be reached via Twitter at @Ryan- Orsi and at the company website www.watchguard. com/wifi. Mobile & Wireless nCloud Contact Center Lite 855-NCLOUD4 • connect@netcarrier.com *Standard Pricing, 10 + Seats etcarrier ™ NetCarrier’s proprietary Contact Center Lite solution is designed to enhance the inbound call center environment. Businesses are able to manage high call traffic without missing important calls while maintaining a professional image. NetCarrier offers 24.7.365 U.S. based Customer Support. Listen, Whisper & Barge Live Agent & Queue Monitoring Queue Recordings Intelligent Routing Strategies 1 Free Month of nCloud Contact Center Lite Seats on Qualifying Orders* 45 July - August, 2019 | Channel Vision