ChannelVision Magazine

According to automation software provider Kofax, a major telecom com- pany was able to digitize 95 percent of its accounts payable operations and increase invoice productivity by a whopping 400 percent by comprehen- sively implementing Kofax’s robotic process automation (RPA) software. Kapow RPA software automates and digitally transforms a wide range of human and information intensive processes across front and back of- fice operations, said the company. It allows users to develop and deploy smart robots that mimic human actions while driving continuous improvement using AI and machine learning. Kapow robots interact seamlessly across desktop software, traditional enterprise and browser-based systems, and web sites, automating processes, aggregat- ing data, transforming it into actionable information, triggering responses, and communicating with other applications. The telecom built dozens of Kapow robots that automatically retrieve ap- proximately 9,000 invoices per month from 30 online portals, delivering the information to its finance systems for automatic processing and payment. The telecom provider is steadily ex- panding its web data extraction work, and ultimately plans to cover more than 100 vendor sites, using Kapow to retrieve more than 15,000 invoices every month. With the company’s Ka- pow usage escalating, full return on investment is expected within a year of the original implementation, said the company. This “lights out” production con- cept – where manufacturing activities and material flows are handled entirely automatically – is an increasingly com- mon attribute of modern manufactur- ing, say McKinsey & Co. analysts. In part, the new wave of automation will be driven by the same things that first brought robotics and automation into the workplace: to free humans from dirty, dull or dangerous jobs; eliminate human error and variability; and to cut manufacturing costs by replacing in- creasingly expensive people with ever- cheaper machines, says Jonathon Til- ley, McKinsey & Co. senior expert. Enterprise IoT Gaining Traction Nearly half of the enterprise IT de- partments recently surveyed by 451 Research (46%) said that they the currently use IoT in production envi- ronments. Another quarter are still in the discovery phase and another 20% will implement IoT during the next two years. Only 9% are considering IoT but have no plans to implement. Telecom Sees Major Productivity Boosts via Robotic Process Automation Factories of the Future Mobile Video Traffic Source: Openwave Mobility Robot Prices vs. Labor Costs Source: McKinsey & Co. 0% 0% 30% 30% 60% 60% Q3/2015 Q2/2016 Q2/2017 Q2/2018 At least one listed circumstance Follow-up care following an illness or hospitalization Ongoing treatment of a chronic health con ition When a sudden but non-life- threatening condition occurs Routine checkups Overall Adoption of Connected Health Devices Interest in Remotely Interacting with Medical Professionals Under Specified Circum tance Very interested U.S. Broadband Households U.S. Broadband Households Index of average robot prices and labor compensation in manufacturing in United States, 1990 = 100% Interested Source: Parks Associates 220 200 180 160 140 120 100 80 60 40 1990 1995 2000 2005 2010 Labor costs Robot prices 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% NOV-13 SD ( 94.34% 5.66% 9 h hannels have Practice Adoption Stages: DevOps Source: Computer Economics Percent of IT buyers who agree or strongly agree with each state % 11.3% 22.5% 18.8% 25.0% 26.3% 33.8% 36.3% 18.8% 20.0% 15.0% 7.5% 8.8% and justify numb r of partners required to cover a market segment how partners rank and assess programs ticulate the rationale for their organization’s channel and route to market Neutral Somewhat agree Agree Strongly agree Source: McKinsey & Co. Q. Which of the following best describes your organization’s adoption of Internet of Things (loT)? Enterprise loT Adoption Source: 451 Research 60% 38% 38% 37% 35% 2% 160 140 120 100 80 60 40 1990 1995 2000 2005 Considering, but no current plan to implement Practicing Formally and Consistently Practicing Formally but Inconsistently Practicing Informally Percent of Organizations Implementing No Activity Plan to implement in next 24 months Plan to implement in next 12 months In discovery/proof of concept In use (not including pilot projects) 46% 25% 15% 5% 9% 46% 0% 20% 40% 60% 84% 87% 14% 24% 11% 5% I need to trust a tech brand before making a purchase AI in All Sectors, Two Functions The application of artificial intelligence to real-word business problems extends across nearly every sector of the economy, say re- searchers and McKinsey Global Institute, but the biggest impact could arise in two particu- lar business functions, they argue. Potential value unlocked by all applications ross functions in 19 global sectors,$ trillion Source: McKinsey Global Institute Channel Vision | July - August, 2018 10 EMERGENT